Field Operations Support Assistant (part-time)

Our associates celebrate lives. We celebrate our associates.

• →Prepares death certificates, prayer cards and related documents
• →Completes required permits and or certificates
• →Prepares and processes Veteran’s Paperwork
• →Prepares marker monument placement paperwork
• →Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
• →Prepares and distributes daily schedules, reports, and documents
• →Receives and processes payments and contracts
• →Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
• →Orders office supplies
• →Oversees the processing of installation orders to grounds and maintenance departments
• →Processes accounts payable transactions
• →Assists with the preparation of obituaries
• →Assists Location Management, Sales, Family Service Counselors and payroll as needed
• →Acts as backup to Receptionist
• →Greets family members and friends
• →Communicates client family’s needs promptly and accurately to the appropriate staff member
• →Conveys a sense of concern and empathy with client family members at all times
• →Responds to customer inquiries via telephone, internet and in person
• →Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

• High School or equivalent

• 1 - 2 years of experience in an office clerical or customer service capacity required 
• Experience working in a customer-focused and fast-paced professional environment required

• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
• MS Office Suite experience preferred
• Basic mathematics skills required
• Good verbal and written communication skills
• Strong organizational skills and detail oriented
• High level of compassion and integrity
• Ability to maintain confidentiality