24mo ago

Concierge

mid

ConciergeHospitality & Tourism

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Quick Summary

Key Responsibilities

Warwick Castle Resort, Warwick, Warwickshire CV34 4QU Hours: Fully flexible, working up to 5 days out of 7, including weekends,

Requirements Summary

• 25% discount in our retail shops and restaurants and 40% off LEGO online • Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every

Technical Tools

ConciergeHospitality & Tourism

Ensuring that the guests get the greatest value for their money by delivering impeccable customer service
Adapt to every guests individual requests and go out of your way to deliver this
Ensuring that the rooms are of impeccable standard of cleanliness
Handle any guest problems, complaints or compliments, passing on any relevant information to the Hotel Duty Manager.

If you have the spellbinding engagement in you to create lifelong memorable experiences for our guests and you can bring a sense of fun to your work whilst encouraging a collaborative culture across the team, we would love to hear from you!

Requirements

~1 min read

Enthusiastic, energetic, and able to put a smile on guest’s faces
Ability to work on your own, and also part of a team
An eye for detail
Ability to deliver brilliant customer service, finding ways to go the extra mile

What We Offer

~1 min read

Alongside working with a great team, we also offer: 

• 25% discount in our retail shops and restaurants and 40% off LEGO online • Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year • Employee pricing up to 55% off cinema tickets

From GBP £13.65/Hr.