Director of Security

Position Overview

Title: Director of Security
Location: San Francisco, CA – Class A High‑Rise
Compensation: $140,000 to $150,000.00 annual base salary
Schedule: Full-time; must support a 24/7 operation, including after-hours response and on-call coverage as required

Staffing Responsibility:

·                Oversight of a security operation totaling approximately 2,300 man-hours per week

The Director of Security will lead a high-profile, Class A high-rise security program in San Francisco, providing consistent protection of people, property, and tenant operations. This role carries responsibility for strategic oversight, daily execution, and continuous improvement of security services, while maintaining strong relationships with property management, tenants, and vendors. Due to partial high-profile ownership, this environment requires a heightened level of discretion.

Key Responsibilities

Leadership & Operations Management

·                Direct all security operations for a Class A high-rise, ensuring a professional, service-forward security presence aligned with “observe and report” standards

• Manage scheduling, deployment, and performance to deliver 2,300 man-hours per week while maintaining post coverage and compliance
• Lead, coach, and develop supervisors and officers; set expectations for appearance, conduct, and customer service consistent with post orders and company standards
• Ensure staff adherence to the scope of work and route any client requests outside post orders for management approval
• Oversee emergency preparedness and response (medical, fire, hazardous materials, violence), including proper escalation, notification, and documentation protocols
• Ensure timely, accurate, and factual incident reporting; maintain logs and records per site requirements
• Conduct post inspections, implement corrective actions and operational improvements

Access Control, Systems & Site Procedures

•    Oversee access control and visitor/vendor/contractor processing, ensuring valid identification and authorization compliance

• Ensure effective use of systems commonly deployed in Class A high-rise environments (e.g., visitor management and access control platforms)
• Maintain secure handling of sensitive site functions including after-hours access, property removal approvals, and loading dock controls

Client Partnership & Executive Presence

• Serve as the primary security liaison to property management 

• Provide clear operational updates, trend analysis, and solution-oriented recommendations
• Establish and maintain a “white-glove” security culture appropriate for a high-profile asset with VIP sensitivity

Required Experience

·                Minimum 5 years of high-rise security experience

·                At least 3+ years as a (Security Director, Account Manager, Senior Operations Manager, or equivalent) for a Class A high-rise building

·                Demonstrated success managing large-scale staffing models comparable to 2,300 man-hours per week

Preferred Qualifications

·                Experience supporting high-profile assets with VIP/celebrity adjacency and potential media attention

• Familiarity with union environments and multi-tenant commercial properties

Work Requirements

• Availability for after-hours response and on-call rotation as required