Workplace and IT Service Desk Officer

Sedna is at the forefront of revolutionising global trade, serving as the North Star for businesses navigating the complexities of international commerce. Our AI-powered platform is designed to make global trade more efficient, transparent, and sustainable. As we continue to grow and innovate, we are looking for exceptional talent to join our journey and contribute to our mission of transforming global trade.

You can find out more about us on our website: https://sedna.com/

Sedna is maturing fast, and the way we support our people and our workplace needs to scale with us. We're looking for a Workplace and IT Service Desk Officer to join our People team and become the person who makes sure our teams, in London and across our smaller offices and remote timezones, always have what they need to do great work.

This is a brilliant next step for someone who's spent time in a couple of different fast-moving environments and is ready to bring that experience into a 150+ person, multi-location business. You won't just be maintaining what exists. You'll have real scope to build the structure, process, and polish that a scaling company needs, with the Head of People Operations there to support you on the bigger calls.

If you like ownership, enjoy variety, and want a role where IT, workplace, and people experience all come together, this is a great fit.

• We don’t just adapt-we anticipate change and act with confidence.
• Curiosity, data, and customer insights help us stay ahead of the curve.
• We embrace challenges as opportunities and remain resilient under pressure.
• By staying open to new ideas and ways of working, we lead the future.

• We turn strategy into action, delivering measurable results that matter.
• Every initiative counts-discipline and ownership drive business impact.
• We make smart decisions with speed, balancing pace and precision.
• Clear priorities keep us focused on what moves the needle.

• Collaboration is our superpower-we succeed as one team, internally and with customers.
• We co-create solutions, seek feedback, and build the future of the OS together.
• Strong relationships are built on trust, respect, and shared goals. 
• By aligning across teams and with customers, we unlock greater impact.