Workforce Capability Partner

As the Workforce Capability Partner, you will play a key role in developing a skilled, capable and confident workforce through the delivery of high-quality learning and development initiatives across the organisation. Working closely with leaders and employees, you will facilitate engaging training programs, support workforce capability development and promote best-practice approaches that enhance service quality and employee performance. This role combines training delivery, stakeholder collaboration and continuous improvement to help foster a culture of learning, accountability and professional growth, while ensuring employees are equipped to meet organisational, legislative and quality requirements.

Key responsibilities include but are not limited to:

• Delivering engaging onboarding, induction and role-specific training programs that equip employees with the skills and knowledge needed to succeed in their roles
• Facilitating mandatory and compliance-based training, competency assessments and learning activities that support safe, high-quality service delivery
• Designing, developing and continuously improving learning resources, training materials and workforce development initiatives aligned with organisational priorities
• Partnering with leaders and teams to identify capability needs and implement practical learning solutions that enhance performance and professional growth
• Promoting best-practice approaches, organisational standards and continuous learning across frontline and corporate service areas
• Monitoring training effectiveness, gathering feedback and implementing improvements to enhance learner engagement and workforce capability outcomes
• Maintaining accurate training records, learning system data and compliance reporting to support workforce planning and organisational requirements
• Building strong relationships with stakeholders across the organisation to deliver impactful learning experiences and foster a culture of accountability, development and continuous improvement

To be considered for this rewarding role you will have:

• Demonstrated experience delivering and assessing adult learning programs
• Experience facilitating face-to-face training across diverse workforce groups
• Strong facilitation, presentation and communication skills
• Experience developing and reviewing learning resources and training materials
• Demonstrated ability to assess competency and provide coaching and feedback
• Understanding of workforce capability development and adult learning principles
• Ability to build productive relationships with operational leaders and stakeholders
• Strong organisation and time management skills
• Ability and willingness to travel regularly across service locations
• Experience within disability, mental health, community services, aged care, health or human services sectors (desirable)
• Experience delivering Medication Management training (desirable)
• Experience delivering MAYBO or equivalent de-escalation training (desirable)
• Experience delivering Wellness Star/Triangle training (desirable)
• Experience delivering Emergency Management, Incident Management or compliance-based training (desirable)
• Experience using Learning Management Systems (desirable)
• Knowledge of NDIS, safeguarding, quality and compliance frameworks (desirable)

• Certificate IV in Training and Assessment (TAE40122/TAE40116 or equivalent)
• Travel to selectability sites will be required from time to time
• Current open/P1 “C” Class Queensland driver’s licence
• Child Safety & Personal History Screening check
• Positive notice working with children (blue card)
• NDIS workers screening Clearance
• NDIS Worker Orientation Module “Quality, Safety & You” completion certificate

The Workforce Capability Partner is a Fulltime position based in Townsville.

We offer a range of benefits including:

• Hourly rate of $46.70 + super
• Up to $15,900 FBT salary packaging benefits
• Access to fitness passport
• Flexible working arrangements 
• Career pathways and opportunities for development
• Employee assistance program offering confidential counselling support for employees 

If this sounds like you, please submit your resume and a cover letter outlining your skills and experience and why you are the best person for this role. 

If you would like more information, please contact selectability's HR Business Partner Josh Cannon on 0499 605 169 or by email HRCorporate@selectability.com.au 

selectability is a not-for-profit charity with a primary focus of improving mental wellbeing and contributing to suicide prevention across regional Queensland.

We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include child safety, and residential aged care in the Lower Gulf.

selectability is committed to creating safe environments where young people feel protected, respected and heard. The successful applicant will be responsible for quality service delivery to young people, recipients, older persons, families, and the community within selectability.

We value lived experience, cultural knowledge and diversity within our workforce as part of strengthening safe and inclusive practice.

If you would like to know more, please visit our website.

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