Practice Manager II, Urgent Care

Oversees the daily administrative, operational, personnel, and clinical functions of the assigned clinic(s). Responsible for oversight of seven or more providers and nineteen or more team members or more than one clinic/department. Responsible for the fiscal management of the assigned clinics Plan, process, and utilize resources to ensure goals and objectives are met. Interacts daily with physicians, staff, and patients. Develops and implements process improvements with input and instructions from committees and directors. Performs to Self Standards. Assists with hiring and mentoring of team members Works with other departments and vendors as needed.

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

• High School Diploma or GED required

• Bachelor of Science preferred

• Minimum of 2-4 years physician practice management experience preferred

• Demonstrated leadership knowledge and skills. Aligns people toward a shared-vision and connection to purpose

• Cares deeply about the mission, vision, and values of the organization

 • Seeks feedback and perspective from others on various ideas and on how to identify unforeseen challenges, and prepares contingency plans when needed

• Puts the right team together and works with the team to move from an idea to implementation and then sustainability

Communicator: Promotes an environment where we listen, learn, and laugh together by fostering trust, respect, fairness, diversity, and inclusion

• Seeks first to understand; is an empathic listener and makes others feel they are truly seen and heard

• Clearly communicates organizational objectives, decisions, successes, and opportunities in a timely manner to keep team members informed and engaged

• Engages in open and honest communication and receives difficult information in a professional manner