Experience Specialist

United States·Rancho Miragemid

DesignExperience Specialist

0 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Greets guests and checks them into their guestrooms following established Sensei procedures, including but not limited to assuring all necessary guest information is received and entered,

Requirements Summary

Ability to pay close attention to detail with minimal supervision. Ability to proactively sell products and services, comfortable with upselling of guest accommodations or treatments.

Technical Tools

DesignExperience Specialist

Pay Rate: $27.32 /HR.

Responsibilities

~1 min read

→Ability to pay close attention to detail with minimal supervision.
→Ability to proactively sell products and services, comfortable with upselling of guest accommodations or treatments.
→Experience in computer, reservations, and itinerary systems. Literate in software packages such as Microsoft Office, Book4Time or other spa booking systems, Opera or other PMS software, dining reservations systems, Alice, and Outlook.
→Knowledge or certification in nutrition, fitness, or massage modalities beneficial
→Incredibly organized, with ability to communicate effectively with guests and co-workers through verbal and written methods.
→High commitment to guest satisfaction and service including maintaining a courteous and professional manner and a positive attitude, exhibiting a willingness to help, and promoting positive interactions with guests.

Requirements

~1 min read

Bachelor's Degree or higher in Hospitality, Event Planning, Operations with an interest in health and wellness or comparable experience preferred.
Experience working at a front desk, hotel concierge, hotel reservations, or call center a plus

Commitment to a healthier living environment and embracing the Sensei Way and philosophy espoused and science identified in Dr Agus’ teachings and writings
Collaborative mentality and the ability to recognize how to get things done as a team
Self-confidence and composure to accept critique, process it, and apply the learnings to improve
Resourceful and adaptable, understanding that a big idea can come from anywhere
Open to learning, developing new skills and professional experiences
Loves a good challenge 
Resourceful and adaptable 
A strong sense of curiosity 
Embraces feedback and constantly seeks to improve 
Collaborative and knows how to get things done as part of a team