Contact Center Advisor

United States·Virginia Beachmid

Customer SupportCustomer Service Representative

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Quick Summary

Requirements Summary

Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertili

Technical Tools

Customer SupportCustomer Service Representative

City/State

Virginia Beach, VA

Work Shift

First (Days)

The Contact Center Advisor is responsible for responding to all telephonic sales related consumer inquiries, identifying qualified prospects, providing rate quotes and enrolling eligible consumers telephonically. Responsible for upselling and/or cross-selling products, providing guidance on insurance coverage, selling policies, and conducting appropriate follow-up calls.

High School Diploma (required)

Must obtain L-HIL or L-LIFEHI within 60 days of hire.

1 year of prior sales experience (required)

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $17.31/HR – $28.85/HR. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $20.65 - $30.78 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

What We Offer

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Nice to Have

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Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Location & Eligibility

Where is the job

Virginia Beach, United States

On-site at the office

Who can apply

About this job

Pay per year: ≈ $36,005–$60,008 a year; 26% above the $37,960 median for Customer Service Representative jobs on Jobera (2,289 salaries).
Who can apply: United States
Posted: 18 days ago
Employer: has 2,174 open jobs on Jobera.