IT Specialty Analyst | Epic Hospital Billing

City/State

Work Shift

We are seeking an IT Specialty Analyst to support Epic Hospital Billing and Revenue Cycle applications. This is an excellent opportunity for an analytical, technically curious individual who wants to develop deeper expertise in Epic Hospital Billing.

We are looking for someone who demonstrates strong problem-solving skills, an understanding of Epic configuration concepts and master files, and the ability to understand how configuration changes can impact downstream workflows and system behavior.

Key Responsibilities

• Analyze application issues and workflows to identify root causes and appropriate solutions.
• Develop an understanding of Epic master files, records, configuration, and the relationships between different components of the system.
• Evaluate upstream and downstream impacts of configuration changes before implementing solutions.
• Support and learn core Epic Hospital Billing workflows, including workqueues, DNBs, billing workflows, system actions, statements, letters, and related Revenue Cycle functionality.
• Translate operational needs into technical requirements and sustainable system solutions.
• Troubleshoot issues by examining configuration, workflow, data, and system behavior rather than addressing symptoms alone.
• Test and validate application changes to ensure expected outcomes and minimize unintended downstream impacts.
• Partner with Revenue Cycle operations and other IT teams to understand end-to-end workflows.
• Maintain application documentation and follow established change management and governance processes.
• Continuously develop knowledge of Epic Hospital Billing and broader Revenue Cycle workflows.

• Bachelor’s Degree Preferred
• 5+ years of relevant experience without a degree required

• Epic Hospital Billing (Preferred)

• 3+ years of IT, Revenue Cycle, Hospital Billing or related application support experience required with a degree
• 5+ Years of IT, Revenue Cycle, Hospital Billing or related application support experience required without a degree
• Epic Hospital Billing, or related application support experience is Strongly preferred
• Strong analytical and technical aptitude required

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.