Laboratory Client Account Rep - Remote VA Only

United States·Woodbridgemid

Other

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Quick Summary

Key Responsibilities

Develop and maintain strong relationships with physician practices, healthcare organizations, and laboratory clients.

Requirements Summary

If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually.

Sentara offers a comprehensive benefits package, including medical, dental, vision,

Technical Tools

Other

City/State

Woodbridge, VA

Work Shift

First (Days)

Sentara Health is seeking a customer-focused and relationship-driven

Laboratory Client Representative to support the growth of our laboratory services across Northern Virginia. This role serves as a key liaison between healthcare providers, business partners, and laboratory services, ensuring exceptional customer experiences and fostering long-term client relationships.

*This is a remote VA only position to service the Northern Virginia Area of the state.

The Account Representative conducts outreach and follow-up activities with healthcare providers, medical practices, businesses, and other potential clients to promote Sentara's laboratory services. This individual proactively identifies opportunities, resolves client concerns, supports business growth initiatives, and helps develop strategies that enhance client satisfaction and service utilization.

Bachelors degree in Business Marketing, Sales & Marketing, or Medical Technology (required)

3 years Healthcare Sales or 4 years Marketing (required)
Laboratory sales experience (preferred)

Key Responsibilities:

Develop and maintain strong relationships with physician practices, healthcare organizations, and laboratory clients.
Conduct follow-up calls and outreach efforts to promote laboratory testing services and identify new business opportunities.
Respond to client inquiries, concerns, and service issues while ensuring timely resolution.
Collaborate with internal laboratory, operations, and customer service teams to deliver exceptional client support.
Assist in the development and execution of marketing and client engagement strategies for laboratory services.
Monitor client needs and identify opportunities to improve service delivery and customer satisfaction.
Maintain accurate account and client records within designated systems.
Serve as a trusted resource for clients regarding laboratory services, processes, and support needs.

What You'll Bring:

Exceptional customer service skills and a passion for helping clients succeed.
Ability to build credibility and trust with healthcare professionals.
Strong attention to detail and follow-through.
A collaborative mindset and ability to work effectively in a remote environment.
Professional communication and presentation skills.

At Sentara, you'll be part of a mission-driven organization committed to improving health every day. Join a collaborative team that values innovation, service excellence, and meaningful partnerships with the communities we serve.

keywords: laboratory sales, client services, outreach

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $76,793.60 - $117,603.20 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

What We Offer

~1 min read

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Location & Eligibility

Where is the job

Woodbridge, United States

On-site at the office

Who can apply

About this job

Pay per year: $76,794–$117,603 a year; 43% above the $67,746 median for Other jobs on Jobera (131,715 salaries).
Who can apply: United States
Posted: Today
Employer: has 371 open jobs on Jobera.