Supportive/End of Life (EOL) Care Navigator

City/State

Work Shift

Care Navigator serves as a vital resource for patients experiencing End of Life (EOL) issues in an in-patient hospital, Assistant Living Facility/Skilled Nursing Facility, emergency department or ambulatory practice. This role is dedicated to guiding patients through the often-complex health care system, ensuring they receive the appropriate support for Advanced Care planning (ACP) and exploration of post-acute hospice or palliative treatment that is available.

•              Prepare pre-rounding notes on patients when appropriate

•              Attend huddles, rounds, and clinics as required to be available for patient consultation.

•              Review patient electronic medical records for ACP/ living will and hospice/palliative eligibility. 

•              Assist patient/families with location and review of existing documents and upload to chart.

•              Assist/facilitate completion or creation of advance care planning and support decision making.  

•              Assure medical Power of Attorney (mPOA) demographics correctly documented in electron medical record.

•              Make recommendations to patient/families, providers for next steps

•              Collaborate with case management, hospice care transition coordinators, providers, facility staff, as appropriate to facilitate discharge to home or post-acute site 

•              Meet with identified patients to establish their personal values and how they affect their medical treatment plan.

•              Search electronic medical record (Epic) for any advanced care plan (ACP) documents and review them with patient/family

•              Facilitate completing ACP documents as needed

•              Provide End of Life/Hospice education 

•              With patient/family consent, collaborate with case management/freedom of choice if required, to facilitate timely referrals to appropriate care

•              Ability to adapt to diverse care environments

•              Ensures Accountability 

•              Time management

•              Instills Trust 

•              Manages Conflict 

•              Resourcefulness 

•              Self-Development

•              Situational Adaptability

• 1 year of healthcare experience delivered in one of the following settings: Acute care, long-term care, home health, hospice, skilled nursing facility, or community-based program services REQUIRED
• Previous experience in end of life conversations, goals of care, hospice work preferred

Talroo – NCP and Entry Level

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.