Accounts Receivable Representative

• →Work assigned AR queues daily, prioritizing claims by dollar value and timely filing risk 

• →Follow up with payers on unpaid, underpaid and denied claims by phone, portal and clearinghouse 

• →Correct and resubmit claims, and file appeals when needed 

• →Identify denial trends and share root causes with billing leadership 

• →Keep clear, accurate account notes 

• →Meet productivity, quality and AR reduction goals 

• 2+ years of medical insurance AR follow-up or denial management experience 

• A proven track record of reducing aged AR 

• Strong knowledge of commercial payer rules, denial codes (CARC/RARC), appeals and timely filing 

• Detail-oriented, self-motivated, and comfortable with measurable performance goals 

• eClinicalWorks (eCW) experience 

• Behavioral health or outpatient specialty billing experience 

• Clearinghouse experience 

• Competitive pay 

• 90% employer-paid medical, dental and vision coverage 

• 401(k) retirement plan 

• 10 PTO days to start (15 after one year), plus 10 paid holidays 

• Employee referral bonuses 

• Career growth opportunities 

Serenity is a technology-driven healthcare company providing innovative, evidence-based treatment options for patients seeking better mental health outcomes. As we continue to grow, our Billing team helps ensure the financial side of patient care operates accurately and efficiently. 

We are looking for someone who takes ownership of their work, pays attention to the details, and doesn't stop at identifying a billing problem but works to help resolve it.