Community Support Manager

At White Pine/Gracewood Senior Living we are committed to delivering excellence in senior care through integrity, innovation, and compassionate service. Our vision is to Serve People and Serve them Better than Anywhere Else while consistently meeting and exceeding our organizational goals.

We are seeking a results-driven Community Support Manager to help lead our communities in alignment with company objectives. This role is ideal for a dynamic leader who understands how to motivate teams, streamline operations, and ensure an exceptional resident experience – all while contributing to key performance outcomes.

• · Partner with the Assisted Living Director to execute strategies that support occupancy goals, compliance, and operational efficiency.
• · Build and maintain strong relationships with team members to foster a collaborative and positive environment
• · Identify opportunities for process improvement
• · Monitor community performance metrics, including resident satisfaction, staff retention and take proactive steps to improve outcomes.
• · Provide feedback and training to the Director’s that help make the goals obtainable.
• · Growth: Identify new opportunities for growth and innovation to meet future goals.

• Proven experience in a senior leadership role with a track record of meeting or exceeding business objectives.
• Strong strategic thinking and problem-solving skills
• Ability to motivate and inspire teams to achieve high performance
• Excellent communicator
• Capable of traveling to different communities
• Solution-oriented
• Strong computer skills