Accounts Receivable Specialist

Wi-Menomonee Falls-mid

Finance & AccountingAccounts Receivable Specialist

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Quick Summary

Technical Tools

Finance & AccountingAccounts Receivable Specialist

Benefits:

401(k)
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

Job Summary

The Accounts Receivable Specialist is responsible for managing customer accounts, processing incoming payments, preparing invoices, monitoring outstanding balances, and following up on past-due accounts. This position works closely with customers, insurance companies, project managers, and internal departments to ensure accurate and timely payment for restoration, water mitigation, fire damage, and cleaning services.

Essential Job Responsibilities

Prepare, review, and send customer invoices for completed restoration and mitigation projects.
Process incoming payments, including checks, credit cards, ACH, and electronic payments.
Post customer payments accurately to the accounting system.
Monitor accounts receivable aging reports and follow up on outstanding balances.
Contact customers and insurance companies regarding unpaid invoices.
Research and resolve billing discrepancies and payment disputes.
Follow up on insurance claims to ensure timely reimbursement.
Work with project managers to obtain job documentation, work authorizations, and completion paperwork needed for billing.
Maintain accurate customer account records.
Reconcile customer accounts and investigate payment discrepancies.
Prepare weekly and monthly accounts receivable reports.
Assist with month-end closing procedures.
Maintain professional communication with customers, adjusters, vendors, and internal staff.
Assist with collections while maintaining positive customer relationships.