District Manager

The District Manager owns overall district performance and leads through Multi-Unit Studio Managers and Studio Managers. You’ll partner closely with the Clinical District Leader as a peer leader, combining strong operational execution with clinical excellence to achieve shared district goals.

This is a highly field-based position for a leader who enjoys being present with teams, coaching in real time, and creating accountability that drives results.

• Lead the district in meeting or exceeding GAAP and cash revenue, profitability, and growth targets.
• Monitor key performance indicators, including room utilization, labor, productivity, conversion, rebooking, OSAT, and five-star reviews.
• Analyze trends, identify opportunities, and create focused action plans that improve performance.
• Lead the execution of promotions, client outreach, and revenue-driving initiatives across the district.
• Celebrate strong results while creating clear accountability for addressing performance gaps.

• Coach and develop Multi-Unit Studio Managers and Studio Managers to lead high-performing teams and businesses.
• Conduct consistent check-ins, field visits, performance reviews, and coaching sessions.
• Build leadership capability through clear expectations, feedback, recognition, and accountability.
• Support succession planning and develop a strong leadership pipeline across the district.
• Foster a positive, collaborative, and performance-driven culture aligned with Sev Skin’s values.

• Partner with the Clinical District Leader as a co-owner of district performance.
• Align on priorities and action plans that connect clinical excellence, provider performance, and operational execution.
• Conduct joint studio visits, audits, and coaching sessions to evaluate performance and strengthen consistency.
• Address gaps at the intersection of clinical and operational execution to create a seamless client and provider experience.
• Reinforce clear ownership of clinical standards by the Clinical District Leader and operational workflows, systems, and business processes by the District Manager.

• Ensure studios consistently execute Sev Skin’s operational standards, scheduling practices, and workflows.
• Drive room utilization above 90%, efficient client flow, productivity, and appropriate labor management.
• Monitor staffing models, overtime, payroll controls, inventory, equipment maintenance, and operating expenses.
• Ensure accurate and consistent use of Zenoti across scheduling, inventory, transactions, and revenue capture.
• Partner with HR and cross-functional teams on workforce planning, performance management, compliance, and operational challenges.
• Serve as an escalation point for complex operational and client concerns.

• Ensure studios maintain sufficient trained coverage to meet client demand.
• Partner with leaders on hiring, onboarding, retention, and team development.
• Support successful new studio openings, including leadership placement, operational readiness, and performance ramp-up.
• Partner with Marketing and field leadership on promotions and growth initiatives.
• Identify opportunities to increase demand, improve execution, and strengthen district performance.

• At least five years of multi-unit leadership experience in a service-based environment.
• Proven success managing district-level P&L, revenue, labor, and performance metrics.
• Experience leading and developing leaders, including Multi-Unit Studio Managers, Studio Managers, or equivalent roles.
• Strong financial acumen and confidence using KPIs to make decisions and drive action.
• Excellent coaching, communication, and leadership-development skills.
• Strong executive presence and the ability to influence and collaborate across teams.
• Experience in a high-growth, labor-intensive, or schedule-sensitive environment is preferred.
• Ability to operate independently and remain highly engaged in a field-based role.

This is not a remote position. Consistent in-person leadership is essential to building strong teams, driving accountability, and achieving district goals.

• In-field presence four to five days per week across assigned studios.
• Approximately 75% travel within the district, including possible overnight travel.
• Travel to support performance interventions, leadership development, operational audits, and new studio openings.
• Evening, weekend, and holiday availability based on business needs.

Eligible full-time employees may participate in Sev Skin’s benefits programs, including:

• Medical, dental, and vision insurance
• Employer-paid basic life and AD&D insurance
• Additional life insurance options
• Employee Assistance Program
• 401(k) retirement savings plan
• Paid Time Off and paid sick leave
• Paid holidays for eligible positions
• Employee discounts on Sev Skin services and products
• Professional development and career growth opportunities

Benefit eligibility and plan details are governed by applicable plan documents and company policies.

If you’re excited to develop leaders, scale high-performing operations, and make an impact across an entire district, we’d love to meet you. Apply today and help shape the future of Sev Skin!

Sev Skin provides equal employment opportunities to all employees and applicants and prohibits discrimination or harassment of any kind based on race, color, religion, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic under local, state, or federal law. This policy applies to all employment actions including recruiting, hiring, promotion, compensation, benefits, and training.

Base Salary: $120,000 plus plus potential for an annual bonus in addition to base salary