Customer Service Manager

United States·Santa Clara,Rancho Cordovamid

Customer SupportOtherCustomer Service RepresentativeCustomer Service Manager

1 views0 saves0 applied

Apply Now

Quick Summary

Overview

Customer Service Manager - Santa Clara County/South Bay*Training Provided* *Company Vehicle*New hires can realistically earn $80,000 to $95,

Technical Tools

Customer SupportOtherCustomer Service RepresentativeCustomer Service Manager

Customer Service Manager - Santa Clara County/South Bay
*Training Provided* *Company Vehicle*
New hires can realistically earn $80,000 to $95,000 per year
*Floor covering knowledge or installation knowledge preferred*

Great Customer Service Starts Here!
If you take pride in how you treat people, show up with positive energy, and enjoy working in a team environment, take the next step in your career with S&G Carpet.
Since 1948, we've served Northern California and have built our reputation, one customer at a time, through service, integrity, and high standards.
We believe in doing things the right way— for our customers, our communities, and each other.
Simply put, we're good people doing good things.
We hire for attitude, energy, and character first. We train the rest.

Pay & Schedule
Full-time, salaried position, with Company vehicle
S&G will provide the training and tools necessary to perform the duties of this position
New hires can realistically earn $80,000 to $95,000 per year (salary plus bonus)
Medical, vision, dental, and 401K offered

Why S&G Carpet

Paid training provided
Stable, full-time career opportunity
Ability to join S&G's skilled, committed Management team
Long-term growth potential
Supportive, team-driven environment
Established company with decades of proven success

We believe:

Service comes first
Customers deserve our honesty and effort
Attitude matters more than experience
Excellence is built through consistency

Are You a Fit?
We often find success with people from:

Restaurants and hospitality
Retail
Customer service roles
Fitness, wireless/mobile sales, or fast-paced service environments
Any role where “people skills” matter most

If you enjoy work environments where teamwork, positive energy, and customer interaction are key, apply today!

What You'll Do

Meet with customers daily to check progress on their floor covering installation
Diagnose and solve day-of-installation problems in the field
Process service tickets to ensure customer satisfaction with their S&G experience
Work closely with a supportive, service-focused team

What We're Looking For

Positive attitude and strong energy
Dependable, coachable, and professional
Ability to stay calm and collected under pressure
Strong communication skills
Customer-first mindset
Comfortable engaging with customers in person and over the phone
Ability to do light to moderate physical activity throughout the day

*Floor covering knowledge or installation knowledge preferred*

Who Thrives Here
People who enjoy staying busy, working with others, and taking pride in doing things the right way, every day.

If you're looking for more than just a job, and want a stable opportunity where your attitude and effort truly matter, we encourage you to apply today.

*Candidates must live in the territory*
*Candidates must have a clean driving record and hold a valid driver's license*
*Candidates must be at least 21 years old*

Location & Eligibility

Where is the job

Santa Clara, United States

On-site at the office

Who can apply

About this job

Pay per year: $80,000–$95,000 a year; 154% above the $34,476 median for Customer Service Representative jobs on Jobera (1,796 salaries).
Who can apply: United States
Posted: 40 days ago
Employer: has 5 open jobs on Jobera.