Manager, Career Conversion Programme (EPD) [Contract till 31 Dec 2027]

You will be part of a team to:

• →Manage and administer workforce transformation related programme(s) (such as the Career Conversion Programme), including setting and implementing the parameters for the grants and initiatives; budget management; governance matters and outcomes tracking

• →Undertake or support policy / programme reviews including programme effectiveness and outcomes evaluation

• →Engage and collaborate with various internal and external stakeholders to implement the Group’s plans and programmes
• →Assist in the collection, reporting and analysis of data for SWDA’s jobs transformation and workforce transformation programme(s)
• →Analyse programme data, to identify key insights and trends to facilitate policy, programme and system enhancements

• →Utilise tools (such as RPA) to implement processes for programme tracking

• →Develop data visualisation and interactive dashboard to present insights on programme performance

• →Work with internal stakeholders to enhance data, system and digital capabilities to support Enterprise Group (EG)’s work in programme administration.

• →Work with stakeholders to facilitate and address their data requests

Skills / Knowledge:

• Good knowledge of data analysis and programme management in public service context

• Proficiency in at least one of the data analysis or visualisation tool (e.g. Stata, SAS, R, Python, Tableau)

• Good knowledge of data platforms and ability to discuss technical requirements
• Ability to create clear and effective data visualisation dashboards

• Good communication skills with the ability to work closely with internal and external teams

Experience / Personal Traits:

• Strong analytical and problem-solving skills, ability to translate data results and policy goals into actionable strategies
• Team player with good interpersonal skills, and the ability to work with and address the needs of diverse stakeholders
• Interest in finding solutions to various issues impacting the Singapore Workforce
• Resourceful, determined and adaptable

Thinking Clearly and Making Sound Judgements

• You collect and analyse different sources of information to aid your assessment of the problem at hand.
• You consider and evaluate possible solutions and propose the most appropriate one.

Serving with Heart, Commitment and Purpose

• You serve citizens with empathy while respecting standard operating procedures and policies. 
• You prioritise work tasks to deliver on agency and whole-of-government outcomes.  
• You show consideration for stakeholders by engaging them throughout a project and keeping them updated on plans and progress.

Working as One Public Service

• You understand how your work contributes to whole-of-government outcomes.
• You reconcile differences in opinions and develop a plan to achieve common goals. 
• You contribute and share information and knowledge within and across agencies.
• You build and maintain a strong network of contacts within and across agencies.

 
Working Effectively with Citizens and Stakeholders

• You actively reach out to citizens and stakeholders to gather feedback. 
• You identify gaps in meeting their needs and propose possible solutions to close these gaps.
• You work with citizens and stakeholders to co-create solutions to advance a common good.
• You explain policy intent and processes in a way that signals care and concern for citizens and stakeholders

Improving and Innovating Continuously

• You constantly experiment with ideas to improve work processes and service delivery while managing risks and mitigating the potential impact of change. 
• You consider the perspectives of different stakeholders in your efforts to streamline work processes

Keep Learning and Putting Skills into Action

• You proactively keep up with, and apply, new knowledge in your work domain.
• You seek and embrace learning opportunities for personal and professional growth within and beyond your work domain.
• You share your learnings with colleagues and encourage them to put new knowledge into practice.    

The successful candidate will be offered a contract until 31 December 2027.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume.  Please check out www.myskillsfuture.gov.sg for details on the CSP