Senior Manager/Manager (Human Performance & Wellbeing)

Conduct individual and group coaching sessions

Develop and implement performance enhancement programmes

Design and drive mental well-being initiatives including peer support programmes

Provide training on fatigue management, stress management, and decision-making

Support fitness for duty assessments and return-to-work programmes

Lead human factors investigations and analyses

Develop preventive strategies based on investigation findings

Contribute to safety management system improvements

Conduct workload and fatigue management studies

Design and deliver human factors training programmes

Establish and maintain CISM programme

Provide psychological support following critical incidents

Facilitate group debriefings and peer support sessions

Monitor and analyze programme effectiveness

Develop post-incident support frameworks

Design and conduct safety culture surveys and focus groups

Analyze operational data to identify human performance trends

Develop performance metrics and assessment frameworks

Provide evidence-based recommendations to management

Support the development of human performance policies

Trained in Psychology, Human Factors, or related field

Minimum 8 years experience in aviation psychology or human factors

Strong expertise in performance coaching and human factors analysis

Experience in safety investigations and incident analysis

Proven track record in programme development and implementation

CISM certification or equivalent crisis intervention training

Qualifications in Aviation/Organizational Psychology or Human Factors

Experience in Air Traffic Control or Air Navigation Services

Certification in psychometric assessments

Background in safety management systems

Training and facilitation experience

Strong analytical and critical thinking abilities

Excellence in stakeholder management

Outstanding communication and interpersonal skills

Ability to work independently in a complex environment

Project management capabilities

Data analysis and reporting expertise