Journeyman HVAC/R Technician

Company Overview 

Welcome to Timewise, where great people power great experiences! Shell Mobility & Convenience proudly operates more than 200 Timewise convenience stores and Shell fuel stations across Texas and New Mexico. As part of the Shell Group since 2022, we combine the strength of a global organization with a welcoming, team-oriented culture. We are committed to providing exceptional customer experiences while creating meaningful career growth opportunities for our employees. 

Position Summary:

The Journeyman HVAC/R Technician is responsible for the installation, maintenance, troubleshooting, and repair of commercial heating, ventilation, air conditioning, and refrigeration systems across a portfolio of retail locations.  This role plays a critical part in maintaining store operations, customer comfort, food safety, and equipment reliability. The ideal candidate brings strong hands-on technical expertise, excellent diagnostic skills, and the ability to work independently while collaborating with supervisors, technicians, vendors, and contractors in a multi-site retail environment.

Key Responsibilities:

• Perform hands-on troubleshooting, maintenance, and repair of commercial HVAC and refrigeration systems.
• Complete preventative maintenance activities according to established schedules, scopes of work, and safety standards.
• Respond to HVAC/R-related service requests and work orders, documenting findings, repairs, and follow-up actions accurately.
• Diagnose and repair mechanical, electrical, and refrigeration system issues within the scope of training and certification.
• Coordinate with supervisors and senior technicians when advanced diagnostics or system-level issues are encountered.
• Support contractor activities on-site, including providing access, validating completed work, and reporting deficiencies.
• Identify recurring equipment concerns and communicate recommendations for long-term corrective action.
• Assist with equipment replacements, retrofits, and system upgrades under the direction of senior technical staff.
• Maintain tools, inventory, and company vehicle in a safe, organized, and professional condition.
• Ensure all work complies with OSHA, EPA, and company safety and environmental standards.

Location & Work Environment

• Field-based position supporting multiple store locations
• Travel required between assigned stores and supply houses
• Company-assigned vehicle provided
• Work performed in retail, commercial, and convenience store environments
• Regular outdoor and indoor work in varying weather conditions
• Fast-paced environment supporting critical store operations and equipment uptime

Required Qualifications

• EPA Universal Certification required.
• Strong technical knowledge of commercial HVAC and refrigeration systems.
• Ability to troubleshoot electrical, mechanical, and refrigeration equipment with minimal supervision.
• Strong problem-solving and analytical skills.
• Ability to accurately document repairs, maintenance activities, and service findings.
• Effective verbal and written communication skills.
• Ability to work independently while collaborating with a larger maintenance team.
• Valid driver's license and acceptable driving record.

Preferred Qualifications

• 3–7 years of commercial HVAC/R service experience.
• Experience servicing:
• Rooftop Units (RTUs)
• Split Systems
• Heat Pumps
• Commercial Refrigeration Equipment
• Reach-In Coolers and Freezers
• Walk-In Coolers and Freezers
• Ability to read and interpret:
• Wiring diagrams
• Electrical schematics
• Sequences of operation
• Service and maintenance documentation
• Familiarity with Computerized Maintenance Management Systems (CMMS).
• Working knowledge of Microsoft Outlook and related Microsoft Office applications.

Skills for Success

Successful candidates will demonstrate:

• Strong troubleshooting and diagnostic capabilities.
• Excellent attention to detail and workmanship.
• Ability to prioritize and manage multiple service requests.
• Commitment to safety, quality, and operational excellence.
• Strong communication and customer service skills.
• Ability to work effectively with technicians, contractors, vendors, and store teams.
• Adaptability in a fast-paced, multi-site retail environment.
• Commitment to continuous learning and technical development.

Physical Requirements

• Ability to stand, walk, kneel, bend, climb ladders, and work in confined spaces.
• Ability to lift and move equipment, tools, and materials as required.
• Ability to work indoors and outdoors in various weather conditions.
• Frequent use of hand tools, power tools, gauges, and diagnostic equipment.
• Ability to safely operate a company vehicle and travel between locations regularly.

Make an Impact

As a Journeyman HVAC/R Technician, you will play a vital role in maintaining the systems that keep our stores comfortable, operational, and ready to serve customers every day. If you're looking for an opportunity to apply your technical expertise while growing your career within a dynamic retail environment, we encourage you to apply.

Join our team and help keep our stores operating safely, efficiently, and at their best.