Program Specialist II

• Experience that demonstrates a capacity to provide support to managers and staff in various administrative duties as well as special projects.
• Skilled in Microsoft Office Outlook, Word, Excel and Adobe programs.
• Access to reliable personal transportation required, including a DMV record that permits driver to be insured under SHELTER, Inc.s automobile coverage.
• Must successfully pass a criminal background check.
• Type at a minimum of 35 words per minute.

PREFERRED QUALIFICATIONS:

• Associates degree in administrative services or related area, and/or certification from a two year program in related area.
• Experience with Yardi, HMIS, Intacct, Nexonia, SalesForce and Paycom.
• Experience working with low income and/or homeless populations.
• Experience working in diverse settings with people across all socio-economic spectrums and a wide variety of personalities and roles - staff, residents, local agencies, contractors, lenders, etc.
• Bilingual English/Spanish

• Adaptability with an enthusiastic and positive attitude
• Excellent, professional, communication skills, including maintaining confidentiality and setting boundaries.
• Ability to use basic office and computer equipment, including single and multi-line telephones, copiers, scanners, facsimile machines.
• Ability to produce, distribute, organize, files, and store documents (paper and electronic).
• Competency in data entry and ability to work with a web-based database.
• Customer service and problem-solving approach and skills as demonstrated through patience, tolerance, tact, diplomacy, and flexibility in all situations.
• Well organized and ability to effectively manage multiple assignments to meet project deadlines.
• Demonstrates accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance.

• Access to reliable personal transportation required, including a DMV record that permits driver to be insured under SHELTER, Inc.’s automobile coverage.
• Must successfully pass a criminal background check
• Must provide TB test clearance

SHELTER, Inc., is an equal opportunity employer. We believe diverse perspectives drive innovation and lead to better outcomes for the communities we serve. We strongly encourage applications from individuals with varied backgrounds, identities, and lived experiences.

Notice: This description is a guide only. Upon hire, you will receive a formal job description.