Admissions Coordinator, Specialty Admissions

What to expect.

• Is responsible for the management of inquiries from referrers, potential patients, and their families seeking access to care.  
• Participates with program leadership team in the approval of admissions and coordinates the details of the entire admissions process. 
• Maintains electronic files to facilitate program communication and to provide input to other departments.  
• Work requires flexibility in schedule to be on-call for admissions, take referral calls on weekends as needed, and rotate weekend coverage with other Admissions Coordinators. 
• Responsible for helping to cross-cover other Specialty Admissions programs which include but are not limited to:  The Retreat, Comprehensive Outpatient Psychiatric Evaluation Service, LifeLaunch, Center for Eating Disorders, Trauma Disorders Unit, and outpatient services for The Center for OCD and Anxiety. 
• Responsible for other tasks and responsibilities as assigned for Specialty Admissions.

What you'll get from us.

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer 

• A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
• Comprehensive medical, dental and vision benefits for benefit eligible positions
• 403b retirement match
• Generous paid-time-off for benefit eligible positions
• Complimentary Employee Assistance Program (EAP)
• Generous mileage reimbursement program

The salary range for this position is $45,427.20 minimum to $68,577.60 maximum. Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience. 

What we need from you.

• • Clinical expertise in admissions intake, assessment, and/or concierge customer service. Acquired through 2-3 years of relevant experience.  
    

    • Experience with behavioral healthcare is strongly preferred.

  • Bachelor’s degree in psychology, counseling, social work, or a related field.
  • A current Maryland Driver’s license at time of appointment.
  • Interpersonal skills sufficient to represent programs professionally. Requires ability to effectively interact with patients, family members, and referrers in addition to representing the hospital to outsiders.
  • Analytic ability to assess and triage patients for admission. 
  • High level of organization and attention to detail to help ensure a smooth admissions process.

At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life’s challenges. Join us and be a part of a mission that changes lives!

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