Associate, Client Strategy

ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations.

ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.

At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.

We are seeking a Client Strategy Associate to join our Brand Success team, where you will help manage and optimize our portfolio of brands on the platform. The retention of our brands is at the forefront of ShopMy’s focus, and will play a crucial role in our growth, scale and success. As a Client Strategy Associate, you’ll work closely alongside Client Strategy Managers as a key contributor to brand account health — executing on deliverables, building relationships, and helping drive retention and success for our brand partners.

• Partner with Client Strategy Managers on day-to-day brand account management, taking ownership of execution, follow-through, and proactive communication with brand partners.
• Meet directly with brand partners, identify and own action items to support brand strategy, and implement in partnership with Client Strategy Managers.
• Maintain accurate and up-to-date account data and documentation.
• Support strategic projects across the organization and maintain project timelines.
• Collaborate with other Associates to share best practices and drive efficiency.

• Working directly with innovative brands and helping them succeed.
• Fast-paced, collaborative environments where no two days look the same.
• Supporting a team that’s scaling a best-in-class client experience.
• Being part of the evolving creator economy and building something category-defining.

• Bachelor’s Degree.
• 1–3 years in account management, project management, or other client-facing roles.
• Prior experience in a client-facing or account support role preferred.
• Proficiency in Google Suite and Zoom.
• Highly organized with strong attention to detail.
• Excellent written and verbal communication skills.
• Adaptability to evolving brand needs and priorities.
• Team player who’s ready to step in wherever needed.
• Comfort working with performance data to track trends and communicate insights to brand partners.
• Familiarity with creator economy, influencer, or affiliate marketing a strong plus.
• Identify and implement AI-driven workflows that improve how you work, and contribute to how AI is adopted across the Client Strategy team.

• Remote startup experience.
• Ability to execute under tight deadlines and urgent requests.
• Familiarity with Salesforce.