Pingo Area Operations Manager (Checkers) Gauteng

The Area Operations Manager is responsible for managing, implementing, planning, organising and improving operational outputs across a defined geographic area. The role defines priorities, develops practical operational plans, evaluates performance, interprets trends, produces reports and provides guidance to direct and indirect reports to ensure divisional targets are achieved. The role also resolves operational challenges and drives continuous improvement across assets, costs, productivity, service delivery, compliance and workforce performance.

Bachelor’s Degree or Diploma in BCommerce or a related field - (essential).

+4 year’s experience in retail operations management, preferably in an on-demand service delivery industry - (essential).

Membership to industry related business forums e.g Sapics - (preferred).

Proficiency in MS Office (Advanced Excel skills) and other business-related software - (essential).

Knowledge of the logistics industry, project and risk management - (essential).

We value practical learning experiences and, where relevant, demonstrable experience may be considered in place of formal qualifications.

Self-motivated, takes ownership, provides practical, innovative operational solutions, dedicated and committed to operational excellence.

Systematic and rule orientated in gathering, reviewing, evaluating, and visualising data from a variety of perspectives and work with precision and highlight inconsistencies and report these for further investigation or action.

Target and sales driven individual with good energy and drive. Passion for selling with a strong client orientation and commitment to providing exceptional customer service.

Management skills – Actively sources, retains, and nurtures a high performing team. Creates a positive team morale while training and mentoring the team to ensure they are enabled to deliver on their objectives.

Relationship building skills – Develops strong relationships with internal stakeholders, agencies, communities, and influencers. Strong networker with the ability to adopt a range of styles to engage with others, and deal with conflict or challenges and influence a situation.

Confident and credible communication skills – Strong written and verbal communication skills. Is engaging and communicates effectively to a variety of audiences. Expresses self in a compelling way while able to articulate product strategy, rationale and ideas in a way that engages, inspires confidence, and builds trust.

Problem solving skills – Explores and analyses various sources of information to come to rational conclusions. Makes sound decisions to influence the success of their portfolio in a competitive shopper landscape.

Business acumen – Proactively explores opportunities and applies sound business principles and standards to drive performance and deliver sales targets. Mobilises sales activations.

Planning and organising - Plans, coordinates, and executes functions, practices, and procedures to realise business goals and objectives. Manages time well while tracking, monitoring, and reporting on sales targets and performance.

Resilient and adaptable - Able to work under pressure, prioritise and balance multiple demands

in a high-pressured environment. Achieve consistency in a continuously changing business area.

Results and quality focused, setting stretch goals for self and others, while remaining focused and working tenaciously toward meeting and exceeding expectations within quality standards.