Concierge

United StatesBostonFull-Timemid
OtherHospitality & Food ServiceConcierge
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Overview

Our Resorts are destinations for hospitality professionals seeking a lifestyle career with an established and growing company.

Technical Tools
OtherHospitality & Food ServiceConcierge
Our Resorts are destinations for hospitality professionals seeking a lifestyle career with an established and growing company.  The Concierge position offers presence and prominence within our healthy way of life community affording you the opportunity to help members live heathier, happier lives.

As a Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.
  • Operates as first point of contact for members and guests entering resort
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments 
  • Serves as point of contact for new member acquisition and member retention interactions
  • Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
  • High School graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills
  • Bachelor’s Degree in Hospitality
  • Listing Details

    Posted
    July 28, 2025
    First seen
    March 26, 2026
    Last seen
    April 11, 2026

    Posting Health

    Days active
    16
    Repost count
    0
    Trust Level
    38%
    Scored at
    April 11, 2026

    Signal breakdown

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