SQA Testing Manager

You are a person who loves to improve the reliability and performance of software products and applications. We need someone to be responsible for managing, leading, and mentoring the SQA team members, as well as being the face of the SQA Testing to the organization. In the role of SQA Testing Manager, you will be responsible for ensuring the SQA team members operate effectively and to their optimal ability while tracking quality assurance metrics to ensure the IT systems supporting the organization's operations function properly.

• Tell us about your experience with SQA Testing & Management.
• Are you a team player and a self-motivator?
• What is your experience with conducting business in a way that is credit to a company?
• We are counting on you to manage multiple projects using your problem-solving skills.
• We are looking for someone UNCOMMON. What is uncommon about you?

Are you highly committed? Are you team-oriented? Do you value professionalism, trust, honesty, and integrity? If so, we cannot wait to meet you.

• Managing all aspects of the Software Quality Assurance Testing Team by providing leadership, management, guidance, and contribute to the development of SQA SIT and UAT strategies and best practices. 
• Oversee the design, implementation, and maintenance of quality assurance test plans including but not limited to creation and validation of SQA procedures, test plans, test cases, scenarios/scripts, to ensure compliance with defined SQA standards and methodologies. 
• Manage and lead SQA analysis related to solution design, requirements/specifications/other technical design documents to establish well defined and adequately structured test strategies and detailed test plans and test architectures. 
• Ensure SQA SIT and UAT Testing is integrated with the full SDLC when/where appropriate 
• Monitor SQA team velocity and staff capacity to recommend workload adjustments as needed 
• Accurately estimate, prioritize, plan and coordinate testing activities. 
• Conduct extensive manual testing with the ability to execute automation scripts when appropriate with team members. 
• Ensure SQA Testers perform back-end testing by leveraging complex SQL queries. 
• Identify, record, document thoroughly, and track bugs; monitor debugging process results. 
• Monitor performance of regression testing when new code is deployed or when bugs are resolved. 
• Develop, implement, and apply testing processes for new and existing products to meet client needs. 
• Manage, Lead, Coach, Train, and mentor SQA Team in the execution of testing efforts. 
• Collaborate with internal team leaders (e.g., Managers of the Developers, Automation, Operations Leaders and Account Managers) to identify system and testing requirements and provide updates, challenges, and alternate approaches. 
• Investigate the causes of non-conforming software and train users to implement solutions. 
• Track quality assurance metrics including but not limited to test execution, % coverage, defect densities, and open defect counts. 
• Stay up to date with new testing tools and test strategies. 
• Actively participate in daily meetings as well as collaboration meetings.  

• A minimum of five years of SQA Testing experience 
• A minimum of 3-5 years of Management experience 
• A bachelor’s degree or equivalent experience 
• Deep knowledge of software QA and testing methodologies, tools and processes 
• Expertise in functional and non-functional testing best practices 
• Strong analytical and problem-solving skills 
• Ability to handle multiple projects and team members at the same time 
• Ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals 
• Ability to plan, prioritize, and balance staff for the needs of the organization  
• Personal traits of a high-level commitment, team orientation, professionalism, trust, personal honesty and integrity  
• Ability to collaborate and work well in a cross-functional environment 
• Attention to detail and ability to work on multiple projects at the same time 
• Proficiency in using SQL, MS Office (Teams, Word, Excel, PowerPoint, Visio, Access) software applications 
• Experience with Jira a plus 
• Will be required to apply for and maintain NACi or higher-level security clearance to support government (DOD, VA, etc.) assignments. 

• U.S. Citizenship or naturalized citizenship is required for this position.
• All work on all positions at Signature Performance must be completed in the continental United States, Alaska, or Hawaii.
• Signature Performance requires candidates to participate in interviews with their camera enabled. Interviews may be recorded for evaluation, training, quality assurance, and hiring purposes. Candidates will be provided the opportunity to consent during the application process and notified before recording begins. These requirements are applied consistently to all applicants and are a condition of participation in the selection process. Failure to meet these requirements may result in removal from consideration. Candidates who have questions, concerns or require accommodation regarding recording should notify the Talent Attraction & Strategy team before proceeding.

You are uncommon. We are, too. We are looking for people to help us in our mission of working hard at lowering healthcare administrative costs for federal government agencies, payers, and providers. At Signature, our mission is to improve the health of our clients' business and make the lives of the people we work with better. As we continue to experience exponential growth, we are looking for uncommon individuals to enhance our vision. We will continue to accomplish our mission by leading with our values of Passion, Courage, Integrity, and Respect in all interactions, making us a consistent annual Best Places to Work organization. We need uncommon leaders with uncommon qualities to shape our uncommon culture and achieve our uncommon mission.