S
Signinsolutions1mo ago
USD 20–20/yr

Customer Migration & Onboarding Interns

United StatesDenverInternshipentry
OtherCustomer Migration & Onboarding Interns
0 views0 saves0 applied
Apply Now

Quick Summary

Overview

We’re looking for six part-time, motivated, customer-focused interns to support a high-impact initiative: migrating customers from an acquired platform onto our core platform.

Technical Tools
OtherCustomer Migration & Onboarding Interns
We’re looking for six part-time,  motivated, customer-focused interns to support a high-impact initiative: migrating customers from an acquired platform onto our core platform. These roles sits at the intersection of onboarding, customer success, and frontline support.  An ideal opportunity for someone who wants real-world experience working directly with customers, learning an SaaS platform, and supporting digital transformation projects.
 
You’ll play a hands-on role in ensuring customers have a smooth transition, feel supported post-migration, and are set up for long-term success and adoption on the new platform.
 
These roles can be a hybrid (2 days a week in the office) based in Denver, Colorado or St Petersburg, Florida. The hours of work are 20 - 30 hours per week for a period of 3-12 months.
 
About Us
Sign In Solutions is the innovative workplace enablement partner that goes beyond traditional visitor management, combining the comprehensive software and real-time analytics modern organizations need to mitigate risk, elevate experiences, and empower people. Launched in 2021 with funding from PSG , Sign In Solutions acquired Sign In App, Sign In Enterprise (formerly Traction Guest), Sign In Compliance (formerly ThreatSwitch), Sign In Workspace (formerly Pronestor), Sign In Scheduling (formerly 10to8) and Sign In Central Record (formerly SCR Tracker)
 
Culture:
Culture is important at Sign In Solutions. Our values don’t just sit on a glossy page. We live them every day. Our values are the cornerstone of who we are: 
Customer 1st 
Respect & Dignity 
Accountability & Empowerment 
Honestly & Positivity 
We're Here To Win
Do Good & Give Back
  • Support customer migrations from the acquired platform to our core platform, following defined playbooks and processes
  • Assist with customer onboarding post-migration, ensuring users are set up correctly and confident using the platform
  • Provide high-level walkthroughs to help drive user adoption and maturity
  • Respond to basic support questions via chat, phone, email, or ticketing system, escalating more complex issues as needed
  • Troubleshoot common issues and help customers navigate workflows and features
  • Partner with Customer Success, Support, and Implementation teams to ensure a seamless customer experience
  • Help document common questions, edge cases, and feedback to improve onboarding and migration processes
  • Contribute to internal documentation, FAQs, and customer-facing guides as you learn the platform
  • Strong communication skills — comfortable working with customers over Zoom, chat, and email
  • High empathy and a customer-first mindset
  • Organized and detail-oriented; able to follow processes while handling multiple customers at once
  • Comfortable learning new software tools and explaining them clearly to othersProactive problem-solver who isn’t afraid to ask questions
  • Interest in SaaS, customer success, onboarding, support, or operations
  • Prior customer-facing experience (retail, hospitality, support, tutoring, etc.) is a plus but not required
  • How SaaS customer onboarding and migrations work in a real-world environment
  • How to support customers through change management and platform transitions
  • How customer success, support, and implementation teams collaborate
  • How to run effective platform trainings and drive product adoption
  • Exposure to post-acquisition integration and scaling operations
  • Customers experience smooth, low-friction migrations
  • Users feel confident and supported on the new platform
  • High-quality customer interactions and positive feedback
  • Growing independence in handling onboarding and basic support workflows
  • Clear documentation and insights that help improve future migrations
    •  

    Listing Details

    Posted
    March 6, 2026
    First seen
    March 26, 2026
    Last seen
    April 24, 2026

    Posting Health

    Days active
    29
    Repost count
    0
    Trust Level
    37%
    Scored at
    April 24, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Apply for this position

    2 other jobs at Signinsolutions

    View all →

    Explore open roles at Signinsolutions.

    S
    Key Accounts Manager (Strategic / Enterprise Accounts)
    Full-time
    S
    Account Manager (Danish Speaking)
    GBP 40000–45000
    Full-time

    Similar Other jobs

    View all →
    PulsePulse
    General Nurse (RGN)- Norwich
    SpacexSpacex
    Supervisor, Development Operations (Starlink)
    ScopelyScopely
    APAC Marketing Operations Manager
    S
    Sharkninjaoperatingllc
    Director HRBP - LATAM
    AccuweatherAccuweather
    Manager, Integrated Marketing
    FirstprinciplesFirstprinciplesRemote
    Strategic Partnerships Manager
    Remote
    Newsletter

    Stay ahead of the market

    Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

    A
    B
    C
    D
    Join 12,000+ marketers

    No spam. Unsubscribe at any time.

    S
    Customer Migration & Onboarding InternsUSD 20–20
    Apply Now