Account Manager (Danish Speaking)

RemoteFull-timemid

SalesAccount Manager

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Overview

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We're looking for an Account Manager to join us here at Sign In App, part of Sign In Solutions. In this role, you'll own revenue growth across your book of business, carrying a quota and being directly accountable for expansion and upsell targets. You'll take a consultative, solution-selling approach - understanding your customers' challenges and positioning the right solutions to help them succeed. You'll partner closely with marketing, collaborate cross-functionally, and always lead with customer value. If you're commercially driven, detail-oriented, and energised by building long-term customer relationships that drive real revenue, apply now.

This can be a hybrid role (3x/week) based in Northampton or we are open to remote work for the right candidate.

About Us

Sign In Solutions is the innovative workplace enablement partner that goes beyond traditional visitor management, combining the comprehensive software and real-time analytics modern organizations need to mitigate risk, elevate experiences, and empower people. Launched in 2021 with funding from PSG , Sign In Solutions acquired Sign In App, Sign In Enterprise (formerly Traction Guest), Sign In Compliance (formerly ThreatSwitch), Sign In Workspace (formerly Pronestor), Sign In Scheduling (formerly 10to8) and Sign In Central Record (formerly SCR Tracker)

Culture:

Culture is important at Sign In Solutions. Our values don’t just sit on a glossy page. We live them every day. Our values are the cornerstone of who we are:

Customer 1st

Respect & Dignity

Accountability & Empowerment

Honestly & Positivity

We're Here To Win

Do Good & Give Back

Proficiency in Danish (both written and verbal) is essential

Bachelor’s degree in Business or Computer Science, or equivalent experience

Previous SaaS experience is required

3+ years in a client facing, high-tech B2B, account management or renewal management role preferred

Proven track record of quota attainment

Ability to interact with a customer’s executives and demonstrate strategic understanding of business needs

Hands-on experience with CRM software products (Salesforce.com preferred)

Ability to think critically and analytically

Outstanding listening skills with the ability to translate client communications into solutions

Strong organizational skills, highly detail oriented, motivated to document process

Ability to multitask/ in a SUPER fast paced environment

Willingness and passion to learn new skills

Desired/ Preferable previous Software as a Service (SaaS) experience.

Own and deliver against your expansion and upsell revenue quota across your book of business

Take a consultative, solution-selling approach to identify growth opportunities within your accounts

Negotiate contract renewals, build proposals, and manage commercial outcomes

Use data-driven outreach to promote new products, analyse customer engagement, and increase product utilisation

Educate customers on the value of Sign In App, connecting features to their specific challenges and goals

Prioritise and advocate for customer needs, elevating issues that will have the most impact on satisfaction, retention, and growth

Partner with marketing on customer campaigns and programmes

Collaborate cross-functionally to deliver an outstanding ongoing experience for customers

Maintain accurate records of customer interactions and pipeline activity

This isn’t just about us getting to know you. We believe you need to dive in to get to know us. We encourage you to research and read up on our company news and articles. Throughout the recruitment process, you will be given the opportunity to ask lots of questions, meet different members of our team, and get hands on to showcase your skills. As you get to know what we’re all about, we hope you’ll become increasingly confident and excited that we could be your next big move.

Once your application is received and reviewed, qualified candidates will move on to our next steps. Our general recruitment process has the following steps:

Phone interview with our HR team

Interview with the Hiring Manager

Culture interview to meet some of the team

Mock Role Play exercise

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.