Clinic Assistant/Operator-Lead

• →Answer incoming phones and direct patient calls to appropriate extension using multi-line phone system
• →Answer patient inquiries regarding general customer service questions (e.g. office directions, operating hours, etc.)
• →Must be able to verify patient information, update when needed and document appropriate heath care information electronically into the patient chart
• →Must be able to type detailed notes
• →Ability to schedule appointments, verify insurance and work an electronic fax server
• →Must be able to read and interpret Hospital Call Schedules
• →Review provider schedules on a daily basis and throughout the day for availability
• →Shall be familiar with hospital consults & transitional care calls.
• →Assist in directing new patient calls to our new patient coordinator
• →Retrieve voicemail messages throughout the day and return calls when necessary
• →Observing patient and staff safety policies & procedures including HIPAA
• →Provide basic information to patients about SIMEDHealth providers and services
• →Must be able to stay seated for long periods of time

• High School diploma or equivalent (Required).
• Strong computer skills, including proficiency in Microsoft Word and Outlook (Required).
• Experience using electronic medical records.
• A genuine commitment to providing outstanding customer service.
• Excellent communication and interpersonal skills.
• The ability to thrive in a fast-paced, energetic environment.

We offer a comprehensive and valuable benefits package, including:

• Health Insurance
• Life Insurance
• Vision Insurance
• Dental Insurance
• Short & Long Term Disability
• Accident Insurance
• Critical Illness Insurance
• Hospitalization Insurance
• Health Savings Account
• 401(k) with profit sharing
• Paid Time Off
• Paid Holidays
• Wellness discounts

SIMEDHealth offers a diverse and complete benefits package including health, life, dental, vision, 401(k), profit sharing, paid time off, paid holidays, wellness discounts and more.

Visit SIMEDHealth.com to learn more! SIMEDHealth is an equal opportunity employer.

SIMEDHealth is an equal opportunity employer. To learn more about SIMEDHealth, please visit SIMEDHealth.com.