2mo ago

IT Data Visualization & Strategic Analytics Specialist (D)

AnalyticsData & AI

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Quick Summary

Key Responsibilities

Provide IT support services including data collection, data quality validation, analysis, and recurring/ad hoc reporting for CBP/DHS stakeholders Design, build,

Technical Tools

AnalyticsData & AI

100% ONSITE

Who We Are: Founded in 2007, SimIS Inc. is an innovative information technology solution Veteran Owned Small Business (VOSB) that models future environments, requirements, and capabilities, and secures the enterprise from internal and external threats compliant with Federal, State, and industry standard governance to ensure client mission success. Our performance standard is "excellence," with an outcomes-based, quality focus in our services and products, guided by our core values of honesty (in word and deed), relationships (confidence and trust with clients and partners), teamwork (shared goals, mission, and purpose), loyalty (allegiance to our client and team), and importance of others (work and win as a team).

Job Description:
SimIS, Inc. seeks an innovative IT Data Visualization & Strategic Analytics Specialist to support U.S. Customs and Border Protection (CBP) Office of Information and Technology (OIT) in delivering IT support, data collection, analysis, reporting, and strategic data visualization services. This role directly supports CBP/DHS operational reporting needs, the CBP Trusted Partner Program, and maintenance of a Strategic Traceability Hub for IT project and dashboard tracking. The candidate will translate raw operational data into clear visual narratives that drive leadership decision-making and enhance transparency across CBP's mission space.

Key Responsibilities:

Provide IT support services including data collection, data quality validation, analysis, and recurring/ad hoc reporting for CBP/DHS stakeholders
Design, build, and maintain dashboards using Tableau and Microsoft Power BI to display operational metrics and statistics for CBP leadership and mission stakeholders
Support population and maintenance of the CBP Public Data Portal, ensuring published metrics are accurate, current, and appropriately formatted for public consumption
Design and develop strategic data management frameworks and visualization tools aligned with CBP OIT's mission and reporting priorities
Establish data governance practices supporting consistent, repeatable reporting across dashboard products
Support development, formatting, and dissemination of IT policy documents across CBP IT platforms
Support the CBP Trusted Partner Program by communicating metrics, status, and outcomes to internal and external stakeholders
Provide direct customer support to CBP stakeholders through dashboards and troubleshooting of reporting tools
Maintain a Strategic Traceability Hub to track IT projects, dashboard enhancements, and related deliverables from initiation through completion

Experience Required:

Minimum five (5) years of experience in IT support, data collection, analysis, and reporting
Direct or indirect experience supporting DHS and/or CBP/DHS operations, or demonstrated working knowledge of CBP/DHS roles and missions
Demonstrated experience with Tableau and Microsoft Power BI for operational dashboard development
Familiarity with, or experience supporting, the CBP Public Data Portal or comparable public-facing data platforms
Experience supporting development and dissemination of IT policy documentation

Special Skills/Knowledge/Training Required:

Proficiency in data visualization tool development (Tableau, Power BI)
Strong data analysis and data management skills, including the ability to design strategic visualization frameworks
Ability to structure and maintain project tracking systems (e.g., a traceability hub) for IT initiatives
Strong written communication skills to support policy documentation and dissemination
Bachelor’s Degree

Preferred Qualifications:

Prior experience directly supporting CBP OIT or a CBP mission office
Familiarity with the CBP Trusted Partner Program or comparable government-industry-international collaboration frameworks
Experience establishing or maintaining a project traceability/tracking system across multiple concurrent IT initiatives
Certification in Tableau or Power BI (e.g., Tableau Desktop Specialist, Microsoft Power BI Data Analyst Associate)