CX Improvement & Implementation Analyst

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure

• →Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• →Aim High - Always challenging ourselves and others to raise the bar.
• →No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• →One Team - Taking a highly collaborative approach to achieving success.
• →Lift As We Climb - Investing in developing others and helping others around us succeed.
• →Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.