Lead Product Designer

At SiteMinder, we believe our success comes from our people. We build diverse, inclusive teams where different voices, backgrounds and perspectives are valued. Our differences drive innovation for our customers, and our people bring the ideas, expertise and energy that help us keep moving forward. We’re better together.

What We Do...

Right now, somewhere in the world, a hotel is taking a booking or increasing their revenue through technology you could help build. SiteMinder is the world’s leading hotel commerce platform. For more than 20 years, we’ve helped hotels attract guests, maximise revenue, forecast demand and perform at their best. Today, our platform supports 56,000+ hotels in 150+ countries, connects to 3,000+ partners and powers more than 140m reservations and AU$85 billion+ in hotel revenue each year.

That’s the kind of impact your work can have here. You’ll solve meaningful challenges with AI, simplify complexity and build solutions that help hotels perform. Supported by clear purpose, a strong platform and teams who care about what they’re building, you’ll have the opportunity to shape the future of an industry that never stands still.

Design the next generation of hotel commerce. Turn complex data, intelligent recommendations and agent actions into experiences that feel clear, useful and effortless. Design the moments that help a hotelier discover a product, reach their first meaningful result and choose to keep using it.

We are hiring two Lead Product Designers to join our design team. You will shape experiences across SiteMinder’s digital and AI products, connecting exceptional interaction design with measurable growth. From a first-use journey to a complex revenue decision, your work will help hoteliers understand what matters, act with confidence and achieve more.

SiteMinder helps hoteliers attract, reach and convert guests online. We are building small, highly capable teams that use AI, working prototypes and direct customer insight to move quickly from an idea to a valuable product experience.

Our product philosophy is Powerfully simple. We expand the depth and breadth of what our products can do while keeping them intuitive and easy to use. Every new capability should help hoteliers achieve more without adding unnecessary complexity to their work.

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We especially value experience in start-ups and scale-ups where passion, agency, tenacity and resourcefulness help you turn ideas into customer value, alongside experience designing customer-facing AI products, agentic interactions, product-led growth or eCommerce journeys. Show how you worked through ambiguity and constraints to help customers reach value, understand an intelligent recommendation or act with confidence. Strong interaction craft and evidence of customer impact matter more than a particular previous title. Hospitality experience is useful, but not required.

Bring examples of products you personally designed, what changed for customers and what you learned. Our interviews explore that evidence and include a focused practical exercise. Sanitised examples are welcome.