Market Associate

At SiteMinder, we believe our success comes from our people. We build diverse, inclusive teams where different voices, backgrounds and perspectives are valued. Our differences drive innovation for our customers, and our people bring the ideas, expertise and energy that help us keep moving forward. We’re better together.

Right now, somewhere in the world, a hotel is taking a booking or increasing their revenue through technology you could help build. SiteMinder is the world’s leading hotel commerce platform. For more than 20 years, we’ve helped hotels attract guests, maximise revenue, forecast demand and perform at their best. Today, our platform supports 56,000+ hotels in 150+ countries, connects to 3,000+ partners and powers more than 140m reservations and AU$85 billion+ in hotel revenue each year.

That’s the kind of impact your work can have here. You’ll solve meaningful challenges with AI, simplify complexity and build solutions that help hotels perform. Supported by clear purpose, a strong platform and teams who care about what they’re building, you’ll have the opportunity to shape the future of an industry that never stands still.

The Market Associate is responsible for selling SiteMinder’s products to customers and completing business development activities in an effort to acquire new customers.

This is a junior-mid level role that gives you the opportunity to launch your career in the fast-growing hospitality technology sales space.

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  Source opportunities and canvass potential clients via cold calling and respond to all incoming product inquiries, referrals and leads in a timely and effective manner

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  Maintain regular contact with prospective clients and new accounts

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  Achieve sales KPIs and targets, finalising all sales in a timely manner

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  Prepare accurate quotes and develop and present proposals to clients in a professional and confident manner.

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  Negotiate contracts as required, maintaining a balance between optimal service and value for the client and SiteMinder's profit margins

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  Maintain accurate records of your business development activities on SiteMinder's CRM system

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  Manage the accounts of new clients to maintain satisfaction until they are passed on to a dedicated Onboarding Success Team or a dedicated Account Manager

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  Provide client feedback on products to the Product Team so that products can be reviewed in line with the feedback

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  Coordinate and arrange client events, meetings and demos

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  Create and maintain client databases and mail lists

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  Continue learning about yourself and adding to your skill bank with our career growth, development and progression plans

• Candidates must be located in Bali or within commutable distance

• You will be confident, personable and eager to successfully hit your sales goals

• Eager to learn and takes on feedback constructively

• Have a basic understanding of how to achieve sales targets and manage business development activities

• Ability to work autonomously from home

• Fluent verbal and written communication skills in Indonesian

• Fluent verbal and written communication in English as it is necessary for communication with managers and colleagues

• An aptitude and eagerness to learn our sales process and products

• Experience using a CRM system is highly preferred but not essential