Climbing Wall Assistant

Position Overview
The Student Union, Inc. is 501(c)(3) nonprofit auxiliary that maintains three major facilities at San Jose State University in downtown San Jose, California. These facilities include the Diaz Compean Student Union Building, the Provident Credit Union Event Center, and the Spartan Recreation and Aquatic Center. The Student Union, Inc. functions as part of the Student Affairs Division on campus, and is governed by a Board of Directors made up of a student majority, faculty, and administrators.

Mission

The Student Union, Inc. of San Jose State University supports the development, growth, and well-being of students and the campus community by providing diverse programs, desired services, and quality facilities to enhance the collegiate experience.

Job Summary

Under the supervision of the Climbing Wall and Team-Building Supervisor, the Climbing Wall Attendant is responsible for assisting Climbing Wall Student Supervisor on duty with daily operations at the climbing wall and bouldering area. Some of these responsibilities include assisting in the instruction of climbing courses, ensuring physical and mental safety of all climbers and staff, ensuring that all equipment is safe to use and is being used properly, and fostering an inclusive and welcoming community at the climbing area through individual interactions, programs and activities. In addition to working and communicating effectively with other Climbing Wall Staff, Climbing Wall Attendants must also be effective communicators and collaborate with Outdoor Adventures Staff, and all other Spartan Recreation facilities and program staff.

Essential Functions and Tasks

Assist with the prevention of emergencies by monitoring the form and technique of climbers, and enforcing all Spartan Recreation rules, regulations, policies and procedures.
Respond to all injuries and assist in immediate first aid and proper emergency procedures.
Assist in building an inclusive, welcoming, and fun climbing community through individual interactions, programs, and activities.
Assist the Climbing Wall Supervisor in the day-to-day operations of the climbing wall including opening and closing procedures, equipment inspections, and instruction of climbing courses.
Assist in the development, facilitation, set up and take down of climbing programs and events.
Communicate effectively with staff, participants and spectators.
Address customer service-related questions in a positive manner.
Assist with the maintenance of safety and maintenance logs; keep all necessary reports and documentation in order.
Assist in custodial and maintenance tasks for the climbing equipment and facility.
Ensure all equipment is used in an appropriate manner that promotes safety and is stored properly.
Assist in the planning, development, facilitation, and set up/tear down of Team Building operations.
Demonstrate safe belaying and climbing practices according to those put in place by Spartan Recreation and climbing industry standards at all times.
Attend all regularly scheduled staff meetings, training days, and workshops.
Perform additional duties as assigned.

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