EMEA Market Solutions Director

• →Define the charter and target operating model for global shared/channel solution teams.
• →Establish rules of engagement between shared CSM pools, MSLs, direct sales, and channel partners.
• →Build channel enablement content and playbooks for solution positioning through partners.
• →Design coverage tiers so tier-2/tier-3 customers receive scalable, high-quality solution support.
• →Report on channel-sourced ARR and shared-team utilization to the Global Solutions Leader. 

• 12+ years of progressive management experience in enterprise PaaS spanning some combination of Sales, Customer Success, Solutions Consulting/Pre-Sales, and/or Professional Services.
• Overseeing Professional / Managed Services and Solutioning (or consulting) experience with demonstrated results driving long-term customer growth with services engagements based on business cases.
• Proven track record of delivering ARR growth, retention, and expansion in a platform and solutions-based selling motion.
• Proficient in Salesforce and Business Intelligence (BI) tools.
• Deep fluency in MEDDPICC (or equivalent), value-based selling, and end-to-end customer lifecycle management.
• Experience as a practice or system builder — designing repeatable processes, tools, or capability models adopted at scale.
• Possess a strong operational rigor with proficiency in forecasting, pipeline inspection, and data-driven outcomes
• Have a deep familiarity with EMEA market dynamics.
• Executive presence with proven ability to engage C-suite customers and internal senior leadership. 

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