Admission Assistant

JOB SUMMARY

The Admission Assistant supports the University application process by managing data and evaluating transfer credits. This position provides customer service to prospective students and families to ensure a positive experience. The position also involves supervising student staff and assisting with application reviews. Throughout their work, the Admissions Assistant maintains a supportive and sensitive approach to student needs.

Learn more about Saint Louis University here.

PRIMARY JOB RESPONSIBILITIES 

• Processes admission applications; prepares forms and assists with application processing; enters all prospect and applicant data into computer database; updates records; interacts with students/parents, external education institutions, and University departments, providing information on application status
• Evaluates transfer credits and calculates grade point averages for incoming students; inputs and maintains transfer credit articulation in admission information systems, according to established guidelines and procedures
• Receives appointments and calls; responds to telephone and email inquiries
• Participates as an active member of the recruitment team; assists counselors with admission application review; compiles data for reports; maintains confidential files; assists with making hiring recommendations; may travel to local community college and high schools; may supervise student staff
• Performs basic trouble shooting and contributes to the ongoing improvement of work processes, including learning and integrating new technology; promotes teamwork environment
• Performs other duties as assigned 

 KNOWLEDGE, SKILLS, AND ABILITIES 

• Interpersonal and human relations skills
• Written and verbal communication skills
• Planning/organizational skills
• Customer service and telephone skills
• Ability to operate personal computer and various software programs
• Ability to maintain and implement comprehensive schedules
• Ability to handle multifaceted public relations duties
• Ability to maintain confidentiality 

MINIMUM QUALIFICATIONS 

• High School Diploma or the equivalent
• One year of experience in practical trades or other technical/vocational training
• One or more years of related office experience