Smart Africa Group

1. Business Development
   • Develop and execute the growth strategy for the TAYARI Platform, including partnerships with corporates, universities, training providers, and job boards.
   • Identify and secure B2B clients (employers) for recruitment and job-matching services, and B2C users (learners) for upskilling programmes.
   • Lead content partner onboarding for learning modules; negotiate licensing and co-creation agreements with subject matter experts and academic institutions.
2. Client Relationship Management
   • Manage corporate relationships with hiring companies, HR partners, and training institutions.
   • Build engagement and satisfaction pathways for learners and job seekers on the platform.
   • Maintain active communication channels through CRM tools, community forums, and user analytics.
3. Performance Management
   • Define and monitor KPIs including number of active learners, job placements, course completion rates, and employer satisfaction scores.
   • Track platform engagement metrics, produce monthly performance dashboards, and report business outcomes to senior leadership.
   • Coordinate with the tech, marketing, and operations teams to improve user experience and platform conversion rates.
4. Technology & Innovation
   • Work closely with the product and tech team to guide platform enhancements — including UI/UX feedback, new feature design, and content integration.
   • Explore and pilot emerging tools such as AI-driven learning pathways and skills assessment engines to enhance platform value.
   • Stay current on EdTech and HRTech trends to inform product strategy and competitive positioning.

QUALIFICATIONS & EXPERIENCE
• Bachelor's degree in Education, Human Resources, Business Administration, or a related field.
• Minimum 3 years of experience in EdTech, Talent Acquisition, Learning & Development, or Digital Platform Management.
• Proven track record launching or scaling a digital platform, particularly in learning or recruitment.
• Experience working with corporates and/or academic partners is a strong advantage.

CORE COMPETENCIES
• Platform growth mindset and digital product thinking.
• Business development and client acquisition in B2B and B2C environments.
• Talent ecosystem and job market insight relevant to the Tanzanian and East African context.
• Strategic thinking and stakeholder management across diverse partner types.
• Working knowledge of LMS platforms and job portal tools.
• Analytical, KPI-driven approach to performance and growth.
• Excellent communication and negotiation skills.
• Adaptable and results-oriented in fast-paced, startup-style environments.