Senior Director, Organizational Transformation & Workforce Design

Smartly is looking for a Senior Director, Organizational Transformation & Workforce Design to help shape how our organization evolves as we scale globally and embed AI more deeply into how we work. Reporting to the Chief People Officer and working within the CHRO Office, you will partner with leaders across Smartly to translate business strategy into organizational structures, workforce models, leadership capabilities, and transformation programs that help our teams operate effectively at scale.

• →Lead enterprise transformation initiatives across organizational design, leadership effectiveness, workforce evolution, new site and hub integration, and cross-functional operating models.
• →Design how work evolves in an AI-enabled organization, partnering with leaders to rethink roles, workflows, team structures, and operating models as AI creates new opportunities to increase effectiveness and leverage.
• →Build scalable workforce frameworks, including job architecture, career frameworks, and approaches that help Smartly make thoughtful decisions about how teams and capabilities should evolve.
• →Strengthen leadership and manager capability by partnering with HR Business Partners and senior leaders to design leadership frameworks, manager development programs, and other scalable capability-building initiatives.
• →Translate business priorities into transformation roadmaps, defining clear implementation plans, governance, measures of success, and approaches for driving sustainable adoption.
• →Advise senior leaders on complex organizational challenges, bringing structured thinking and organizational expertise to decisions about structure, capabilities, ways of working, and change.
• →Align stakeholders across functions and geographies, ensuring organizational changes are practical, clearly understood, and connected to measurable business outcomes.

• Strong experience leading organizational transformation, organizational design, workforce design, strategy, or related work, either within organizations or in management consulting.
• Deep understanding of organizational design and operating models, with experience translating business strategy into practical organizational solutions.
• Experience leading complex, cross-functional transformation initiatives and moving from strategy and design through implementation.
• Experience designing leadership, manager, or organizational capability programs that can scale across an organization.
• Ability to advise and influence executive stakeholders, navigate different perspectives, and build alignment around complex decisions.
• Strong structured problem-solving skills and the ability to turn ambiguous organizational challenges into clear frameworks and actions.
• Experience with change management and stakeholder engagement across teams, functions, and geographies.
• Curiosity about AI-enabled organizations and a practical perspective on how AI can reshape roles, workflows, team structures, and the future of work.

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.

Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.

Visit Smartly to learn more.


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