Apartment Maintenance Service Technician (M3)

United States·Palisades Of Towson - TowsonNormalmid

Service TechnicianSkilled Trades & Field Services

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Overview

On-call rotation every fourth week. With hands-on experience in electrical, plumbing, carpentry, drywall repair, preventative maintenance, and apartment unit turnovers in a fast-paced environment.

Technical Tools

Service TechnicianSkilled Trades & Field Services

On-call rotation every fourth week. With hands-on experience in electrical, plumbing, carpentry, drywall repair, preventative maintenance, and apartment unit turnovers in a fast-paced environment. The ideal candidate will possess strong troubleshooting skills, excellent customer service, and effective written and verbal communication abilities. Must be able to maintain accurate records, follow directions, work comfortably with technology, and deliver high-quality service to residents and team members.

WHAT WE ARE LOOKING FOR:

We're seeking a Service Technician with whatever-it-takes approach to join our team! In this full-time role, you'll be responsible for ensuring the physical asset of the community meet both the company standards and applicable laws. As technician, you'll be diagnosing problems and making repairs. You will provide hands on and trouble-shooting in areas such as HVAC, electrical, plumbing, carpentry, dry walling, exterior structure, tiling, Masonry and appliances.

WHAT WE EXPECT FROM YOU:

Address, follow up and document service requests
Maintain an inventory of adequate supplies
Perform preventive maintenance on fan coil and convector HVAC unit
Complete additional preventive maintenance inspections as scheduled
Participate in on-call rotation as scheduled
Make repairs to grounds and drainage
Ensure all work and documentation comply with internal quality control standards
Maintain personal supply of tools as designated by SMC's Tool Checklist
Address emergency maintenance as needed
Perform other duties as assigned by manager or supervisor
Contribute to community and company engagement efforts

JOB KNOWLEDGE & SKILLS:

Superb customer service skills
Strong written and verbal communication skills
Ability to keep neat and accurate records
Capacity to understand and follow directions
Competence with technology
Knowledge of current occupational hazards
Safety consciousness
Understanding of basic mathematical and measurement principles
Ability to lift 80 pounds to the shoulder and carry
Ability to effectively and efficiently complete the following functions:

Electrical
- De-energize, test, and safely repair or replace switch and load devices, fuses, and appliances up to 40 amps
Plumbing
- Unclog drains of all types
- Repair and replace all plumbing and trim fixtures and their components
- Sweat copper pipe up to ¾"
- Install, repair and replace drain, waste, and vent piping of all materials
- Perform preventive maintenance on electric and gas-fired water heaters
- Repair and replace domestic water pipes up to ¾", including valves
Carpentry
- Repair and replace wood cabinets, counter tops and vanities
- Caulk doors, windows and floors
- Install and repair closet doors
- Install stair treads
- Install patio door rollers, locks, Charlie bars, security pins and patio screen rollers
- Install thresholds
- Repair and replace floor tile, sheet vinyl and wood floors
- Repair and replace wooden trim and vinyl cove base, chair rail, quarter round and crown molding
- Repair and replace underlayment and sub-floor
- Repair and replace wood framing members
Ceramic/Drywall
- Remove and replace grout and caulking\
- Repair and replace ceramic tiles on walls and floors
- Repair and replace drywall
- Install bathroom fixtures
- Properly address moisture-damaged materials

Three years of experience in maintenance related field(s)
Successful completion of Basic Electric class offered at SMC internal training facility
Successful completion off all other basic maintenance classes offered internally and all on-the-job training within one year of hire date