Service Coordinator
Customer SupportOtherCustomer Service RepresentativeService Coordinator
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Quick Summary
Overview
Monday to Friday 8:30am - 5:00pm WHAT WE ARE LOOKING FOR:Service Coordinators are the first stop for residents in need of maintenance in their homes.
Technical Tools
Customer SupportOtherCustomer Service RepresentativeService Coordinator
Monday to Friday 8:30am - 5:00pm
WHAT WE ARE LOOKING FOR:
Service Coordinators are the first stop for residents in need of maintenance in their homes. They are highly organized individuals with an ability to multi-task in a busy environment. They have excellent written and verbal communication skills and the ability to provide unparalleled customer service under all circumstances.
Service Coordinators are the first stop for residents in need of maintenance in their homes. They are highly organized individuals with an ability to multi-task in a busy environment. They have excellent written and verbal communication skills and the ability to provide unparalleled customer service under all circumstances.
WHAT WE EXPECT FROM YOU:
- Coordinate incoming service requests
- Manage work order process for all resident requests, apartment turnovers, scheduled maintenance and after-hours emergencies
- Communicate with vendors regarding scheduled work
- Ensure Service Technician work hours are documented per internal quality control standards
- Encourage and build positive relationships with team members, customers, and vendors
- Provide high levels of service to all customers and team members
- Demonstrate behaviors that cultivate a positive work culture
- Contribute to community/company engagement efforts
- Perform other duties as assigned by manager and/or supervisor
JOB KNOWLEDGE & SKILLS:
- Superb customer service skills
- Strong written and verbal communication skills
- Ability to keep neat and accurate records
- Capacity to understand and follow directions
- Competence with technology including Microsoft Office
- High school diploma or GED
- One year of experience in clerical/data entry and office environment
- Experience with Yardi software products a plus
Location & Eligibility
Where is the job
Silver Spring Towers - Silver Spring, United States
On-site at the office
Who can apply
US
About this job
- Who can apply
- United States
- Posted
- 26 days ago
Listing Details
- First seen
- September 25, 2026
- Last seen
- October 21, 2026
Posting Health
- Days active
- 26
- Repost count
- 0
- Trust Level
- 18%
- Scored at
- October 22, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
4 other jobs at
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