Front Desk / Patient Check-In Coordinator

Solon Smiles | Solon, OH
Full-Time

• Monday - Thursday: 8:00 AM - 5:00 PM
• Friday: 8:00 AM - 4:00 PM

Solon Smiles is looking for a friendly, professional, and organized individual to join our team as a Front Desk / Patient Check-In Coordinator. This role is perfect for someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in providing exceptional customer service.

• →Greet and check in patients with a warm and welcoming attitude
• →Verify patient information and insurance coverage
• →Collect copays and patient payments
• →Answer incoming phone calls and assist patients with questions
• →Schedule, confirm, and update patient appointments
• →Maintain accurate patient records and information
• →Support the front office team with daily administrative tasks
• →Help create a positive experience for patients from the moment they walk through the door

• Friendly, professional, and customer-focused demeanor
• Strong organizational skills and attention to detail
• Ability to multitask and work efficiently in a busy office environment
• Excellent communication and interpersonal skills
• Dental or front desk experience is preferred but not required
• Willingness to learn and be a team player

Smile Jobs is the exclusive recruiting partner for a network of independent neighborhood practices and boutique groups located throughout Michigan, Georgia, Illinois, Alabama, Colorado, Ohio, and Massachutes. These affiliated offices are higher-end fee-for-service and/or select PPO-based, doctor led practices, with long standing reoccurring patients and strong reputations.

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