SnappyCX

CORemotemid

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Quick Summary

Overview

Bilingual Virtual Front Desk Receptionist (Tebra EMR | English & Spanish) Work Arrangement: RemoteEmployment Type: Full-TimeSchedule: Monday–Friday, 9:00 AM–6:00 PM MT + Saturday,

Technical Tools

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About the Role

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Responsibilities

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→Answer incoming patient calls and handle inquiries professionally.
→Schedule, confirm, and manage patient appointments.
→Process and coordinate email referrals.
→Verify patient insurance and eligibility.
→Support referral and care coordination activities.
→Assist with medical billing-related administrative tasks.
→Maintain accurate and updated patient records.
→Assist the nurse practitioner with administrative tasks within the EHR.
→Follow up on referrals and outstanding documentation.
→Communicate effectively with patients in both English and Spanish.
→Provide general virtual front-desk and administrative support to the healthcare team.

Requirements

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Minimum 3 years of hands-on experience working in U.S. healthcare – REQUIRED.
Hands-on experience using Tebra – REQUIRED.
Previous experience as a Medical Receptionist, Virtual Medical Receptionist, Front Desk Coordinator, or Healthcare Administrative Assistant.
Previous experience supporting a U.S.-based healthcare practice, provider, or healthcare organization.
Fluent in English and Spanish, both written and spoken.
Experience with patient scheduling, insurance verification, referrals, and patient communication.
Comfortable working with EHR/EMR systems and healthcare software.
Experience with behavioral health or medical practices is an advantage.
Ability to work independently and manage multiple tasks in a remote environment.
Reliable computer, internet connection, and professional workspace.