IT Business Analyst - Payments

Mission: 

The Business Analyst is a functional specialist responsible for gathering, analyzing, defining and documenting business needs and software requirements, working closely with different stakeholders across Business and IT functions.

The Business Analyst advises, reports and provides recommendations to optimize processes and enhance solutions, ensuring the delivery of value, data quality, operational efficiency and compliance with internal and external regulatory requirements.

Tasks and responsibilities:

• Cooperates with Owner of Business line (Value Chain - Agile Metodology) to develop the proper initiatives on Information System to effectively support the Business

• He/She has active role in guaranteeing security and proper functioning of Information System segment assigned to the team

• Plans and monitors the IT evolutions for external developments and supports the Manager on management and supervision of external providers

• Is responsible for IT projects and change requests of the Value Chain

• Acts as a multi-skilled specialist within an Agile Team, bringing expertise across Business Analysis, Experience Design, Testing, and Production Support. The role is focused on supporting prioritized business needs and ensuring the delivery of valuable, high-quality software solutions that meet business objectives

• Is part of Agile Chapter “Business Analyst” and he/she contributes to Agile Chapter “Support”

Studies & experience:

• Bachelor’s degree in economics, Finance, Engineering, Mathematics, Statistics or equivalent fields

• 5+ years of experience as Business Analyst in Banking or Financial Services

• Experience working in complex IT ecosystems and multidisciplinary teams

• Proven experience in Payment’s environments, with strong knowledge of Credit Transfer processes and related market infrastructures (SEPA, SCT, CBI, TARGET2, TARGET2-Securities)

• Preferred experience in Accounting, Finance or Regulatory Reporting domains

Language skills:

• Excellent command of written and spoken Italian (C2 level), with the ability to communicate fluently and accurately in complex professional contexts

• Upper-intermediate English (B2 level)

Technical, operational & Soft skills:

• Microsoft Office & Collaboration Tools: Excel, PowerPoint, Word

• Jira, Visio (Preferable)

• SQL querying and data validation; Data extraction and reconciliation; SQL & Data Analysis (Plus)

• Power BI, Tableau, or similar BI tools (Preferable)

• Business Analysis Methodologies: Requirements gathering and analysis; Process mapping (AS-IS / TO-BE); Gap analysis and impact assessment; Business and functional documentation

• Business Requirements to Functional Specifications: Translating business needs into functional requirements; Write user stories and acceptance criteria; Produce functional specifications; Support testing and solution validation

• Agile Methodologies (Scrum / Kanban): Backlog management and prioritization; Sprint planning and refinement activities; Agile ceremonies participation; Workflow and delivery monitoring

• Project & Change Management: Project planning and progress tracking; Change impact assessment; User adoption and communication support

• Data Flows & System Integrations : Analyze end-to-end business processes ; Map data flows and system interactions ; Identify process and data quality issues

• Analytical & Problem-Solving Skills : Root cause analysis ; Critical thinking and decision-making ; Solution identification and implementation ; Prioritization and issue resolution

• Communication & Stakeholder Management : Conduct workshops and meetings ; Manage stakeholder expectations ; Facilitate collaboration between Business and IT ; Present findings and recommendations effectively

• Cooperation: Builds strong relationships and works collaboratively across teams to achieve shared objectives

• Collective Mindset: Contributes actively to team success, promoting collaboration, knowledge sharing and collective performance

• Empowerment and Accountability: Takes ownership of responsibilities, demonstrates initiative and delivers on commitments

• Problem Solving: Identifies issues proactively and develops effective, value-driven solutions in complex situations

• Negotiation Skills: Influences and aligns stakeholders through constructive dialogue and balanced decision-making

• Flexibility: Adapts quickly to evolving priorities, business needs and organizational changes

• Result Orientation: Delivers high-quality outcomes with a strong focus on business value, efficiency and timely execution

• Excellent communication and stakeholder management capabilities

   

Job not submitted to MIFID II

SGSS has been present in Italy since September 2006 through a dedicated Italian Bank, SGSS S.p.A., one of the main players in the Securities Services' industry that covers all SGSS businesses for its two segments of clients: Financial Institutions & Brokers and Asset Managers & Insurance. Thanks to over 500 employees based in Milan and Turin, SGSS S.p.A. ensures a daily support to over 300 clients. Our clients are institutional investors (insurance companies and pension funds), asset managers, financial intermediaries (brokers, investments companies).

In a highly competitive and fragmented financial market, our ambition is to be the reference partner recognized for its service quality and competitiveness, its agile solutions and international network coverage. We are much more than a partnership: a genuine team. We build long-lasting, collaborative relationships with our clients to help them go further in their development. In today's constantly evolving and complex world, we strive to provide our clients with increasingly efficient and reliable Securities Services on a daily basis to ensure they get ahead.

Changing jobs is an opportunity for you to discover a new environment or a new job, participate in new projects and discover new teams, in Italy and abroad. It is also the way to share your expertise, to bring a new eye to better serve our customers tomorrow.

We are convinced that people are driving change, and that the world of tomorrow will be made up of all their initiatives, from the smallest to the most ambitious.

Then take the plunge!