Email & SMS Contractor

• Own and manage email and SMS programs in Klaviyo, including campaigns, newsletters, flows, and automations.
• Own the email and SMS marketing calendar based on the broader Marketing Calendar.
• Manage audience segmentation, campaign builds, scheduling, and launches.
• Own email and SMS briefs from concept through execution, including copywriting, promotional messaging, and creative direction, partnering closely with the Graphic Designer to bring campaigns to life.
• Monitor performance and run tests to improve engagement, conversion, retention, and revenue.
• Analyze email/SMS performance, subscriber health, and key KPIs using available platform and Shopify data.
• Identify and implement ongoing optimization opportunities.
• Provide regular performance reporting, insights, and recommendations.
• Partner with the Marketing team on campaign timing and opportunities to improve channel performance.

• 4+ years of experience managing email and/or SMS marketing, preferably in an eCommerce environment.
• Beauty industry experience preferred
• Hands-on experience with Klaviyo, including campaigns, flows, automations, and segmentation.
• Strong analytical skills and data-driven thinking with proficiency in email and marketing performance metrics.
• Experience with testing and optimizing campaigns based on performance insights.
• Ability to own key workstreams and drive initiatives from strategy through execution.
• Strong organizational skills and attention to detail.
• Excellent communication and collaboration skills
  

We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Soko Glam not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.