Operations Manager, Solutions4Good

• Serve as the operational lead for Solutions4Good in Wadley, including the launch of new capabilities such as mold remediation, cleaning, and refurbishment

• Oversee day-to-day operations to ensure projects are executed effectively, safely, and on schedule

• Coordinate timelines, manage priorities, allocate resources, and ensure quality standards are consistently met

• Partner closely with the Erren Recondition team in Europe, the Business Development team and donors on communication project planning, timelines, and operational execution

• Lead training and onboarding on the Erren operational model, including processes, quality standards, and project management approach

• Establish, document, and maintain standard operating procedures (SOPs) for U.S. operations

• Ensure compliance with all applicable U.S. regulations, safety standards, and company policies

• Participate in organizational, team, and departmental meetings as assigned

• Perform additional duties as assigned by the Director of Warehouse & Logistics or the General Manager, Solutions4Good

• A clear and confident communicator who provides strong direction and guidance

• Highly organized with excellent planning and prioritization skills

• Results-driven with a proactive, solution-oriented mindset

• Detail-oriented with a strong focus on quality and consistency

• Comfortable managing multiple timelines and resources simultaneously

• Calm and effective under pressure

• Hands-on, decisive, and willing to lead by example

• 5+ years of relevant operations, product, remediation and quality experience

• International or cross-border operations experience preferred

• Ability to travel for at least 2 weeks to onboard in Arnhem, Netherlands, and potentially more

• Ability to work onsite at the Wadley, AL warehouse for five days (hours of operation: 7-3:30 CT)

• High school diploma or GED required

• Ability to pass a background check

• Valid driver’s license required

There may be times when you are working at our warehouse or in a capacity outside of your physical office space. Please note that these physical requirements are not exhaustive, and Soles4Souls may add additional job-related physical demands to these if the need arises:

• Lifting: The ability to lift and carry objects weighing up to 50 pounds if necessary.

• Standing: Must be able to stand for extended periods of time.

• Sitting: Sit for long periods while working at a desk or computer.

• Walking: Walk or move around the work area as needed.

• Bending and Stooping: Occasionally bend, stoop, kneel, or crouch to access equipment or perform tasks.

• Reaching: Reach overhead, horizontally, and down to access materials or equipment.

• Vision: Must have clear vision, including close vision, distance vision, color vision, and the ability to adjust focus.

• Hearing: Hear and communicate effectively in person and over the phone.

• Manual Dexterity: Use hands and fingers to handle, feel, or operate objects, tools, or controls.

• Repetitive Motion: Perform repetitive tasks, such as data entry, for extended periods of time.

• Work Environment: Be able to work in various environments, including indoor and outdoor settings, and be exposed to varying weather conditions if applicable.

Compensation: To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including skills, depth of work experience and relevant licenses/credentials, and may vary from what is listed.

S4S is an equal opportunity employer committed to building a diverse staff and strongly encourages applications from candidates of color and other diverse backgrounds. Competitive salary. Benefits include medical insurance with 80% employer coverage, HRA account, 100% dental insurance & vision coverage, long-term disability, life, 401K with up to 6% employer match, professional development benefits, open FTO and paid parental leave.