Business Operations Manager (Remote) (LATAM/South Africa/Philippines)- 63553055387

Position Title: Business Operations Manager (Startup Generalist)
Department: Business Operations
Reports To: Co-Founder & CEO / Co-Founder
Contract Type: Direct Contract (Long-Term Permanent Fit)
Location: Remote — Latin America, South Africa, or Philippines
Working Hours: U.S. Business Hours Overlap Required

The client builds high-performing, proprietary technology solutions generating approximately $600K–$700K in monthly revenue. The company operates as a lean, agile team of approximately seven people and is focused on scaling rapidly without unnecessary bureaucracy.

The client is seeking a high-agency Business Operations Manager who can take ownership of operational challenges, drive projects independently, and thrive in a fast-paced startup environment.

This is not a traditional administrative or Executive Assistant role. It is primarily an operations and project management position for a strong startup generalist.

The Business Operations Manager will serve as the operational connective tissue across the business, owning recurring processes, developing and improving SOPs, coordinating cross-functional projects, managing vendors, and resolving operational roadblocks.

The ideal candidate can take an open-ended goal or problem, determine the required steps, coordinate with the appropriate people, make sound decisions, and execute without needing step-by-step instructions.

• Take ownership of founder-led projects, operational goals, and unexpected challenges from start to completion.
• Coordinate with internal team members, technical teams, and external contractors to keep projects on track.
• Investigate operational issues, process failures, and business bottlenecks and independently develop and implement solutions.

• Create, document, audit, and continuously improve internal SOPs.
• Manage vendor communications, software tools, contractor workflows, and hiring/onboarding logistics.
• Handle core business administration, including platform payouts, Mercury wire transfers, and manual financial processes when required.

• Proactively remove operational bottlenecks and miscellaneous projects from the co-founders’ workload.
• Make practical, well-informed decisions in ambiguous situations without relying on micromanagement.

• High Agency & Autonomy: Able to identify solutions and execute without being told exactly how to complete a task.
• Highly Organized & Reliable: Exceptional follow-through, attention to detail, and ability to manage deadlines.
• Comfortable with Ambiguity: Thrives in a lean, fast-moving startup where priorities can change quickly.
• Tech-Literate: Comfortable learning new software, custom dashboards, fintech platforms such as Mercury, Slack, and project management tools.

• 3–5+ years of experience in Operations Management, Business Operations, Startup Generalist, or Operations Coordination roles.
• Experience within a tech company, SaaS startup, or high-growth digital business is preferred.
• Exceptional verbal and written English with a polished and professional communication style.