[CG] Sales & Customer Success Coordinator (SaaS) - 17895

LOOKING FOR STELLAR TOP CANDIDATES
 

Position:  Sales & Customer Success Coordinator
Working Hours: Full-time │Mon - Fri│9:00 am - 6:00 pm CST
Available to attend internal meetings with the AU team twice a week
in the later part of the day, approximately around 7 PM.

Holidays:  US Holidays
Search Location: Latin America and South Africa
Salary:  $2500 - $3200 (depending on exp and client’s final offer)
:  OTE: Uncapped commission tied to revenue and retention performance
:  The Final Salary Offer depends on the client’s decision, interview, results, and experience
Important:    Asking Salary (including OTE/commission structure) should already be inclusive of any applicable on-costs, taxes, government contributions, or statutory benefits in their respective country.
 

 

About the Role:

This is a sales-led role with Full onboarding and high account ownership responsibilities.

 

You will:

 

• Be the first point of contact for inbound North American leads
• Qualify, progress and close opportunities through the pipeline
• Run demos, manage objections and drive deals through to signed agreement
• Work closely with the AU-based sales lead on strategy, pricing and larger opportunities
• Own the onboarding process end-to-end once a deal is signed
• This role suits someone who likes clear ownership - from first conversation through to long-term growth.

 

Role Responsibilities:

• Respond to and qualify inbound leads
• Run discovery calls to assess fit and opportunity size
• Coordinate and prepare prospects for demos
• Maintain structured follow-up to maximise conversion
• Keep CRM clean and pipeline moving
• Assist in proposal and pricing discussions
• Closing smaller opportunities independently
• Identify upsell potential during sales conversations

You will be accountable for moving deals forward and contributing to revenue growth.

Onboarding & Account Growth 

• Lead the end-to-end onboarding process for new customers
• Deliver training and ensure strong platform adoption
• Act as the primary point of contact post-sale
• Monitor account health and address risks early
• Manage renewals proactively
• Drive expansion revenue within existing accounts

This is not a handoff role. You will manage the relationship through onboarding, adoption, and growth.

 

Commission / OTE:

In addition to base salary, this role includes uncapped commission tied to:

• New revenue generated
• Expansion revenue within existing accounts
• Renewal and retention performance

Quick overview: The typical sales cycle for smaller dealers (the primary focus) is about 30–40 days. The average deal size is around $7,000 USD, with deals typically ranging from $3,000 up to $50,000 or more (this will be discussed more during client interview and during onboarding)

On-target earnings from a combination of sales and customer success commissions are projected to add approximately $1,000 per month.

High performers should expect to materially increase their monthly earnings through revenue contribution.
 

Requirements:

• 2–4 years of experience in SaaS sales, business development, or account growth
• Confident running discovery conversations
• Strong follow-up discipline
• Commercial mindset and comfort discussing pricing
• Experience with CRM systems (Zoho, HubSpot or similar)
• Organised and comfortable working across time zones

 

Ideal Profile

• Like owning revenue, not just servicing accounts
• Enjoy both closing and growing clients
• Are structured and disciplined with follow-up
• Want to play a key role in scaling a growing SaaS business

NOTE: We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

 PLEASE NOTE: 

→ We are looking for candidates based in Latin America, and South Africa
→ Please note that we process only one active application at a time—if you’ve applied for multiple roles, kindly direct any updates to the team handling your first application. 
→ To start processing, submit your resume in English. 
→ The final offer will be at the client’s discretion and will depend on your interview performance, skills, and experience.