somewhere
somewhere~3mo ago

59728222303 -Content Strategist

Remotemid
MarketingCustomer Success ManagerContent MarketerCustomer
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Quick Summary

Overview

Client Success Manager (YouTube Operations) Location: Remote, Offshore (LATAM or South Africa) Schedule: 100% US Business Hours (Firm overlap required) Type: Full-time Contractor Reporting to: YouTube Strategist / Founder Role Overview: The Client Experience Anchor We are a high-growth…

Key Responsibilities

I. Client Success & Relationship Management White-Glove Communication: Serve as the primary point of contact for client inquiries, responding with speed, clarity, and a "can-do" attitude.

Requirements Summary

Experience & Background Client-Facing Ops: 2–4+ years of experience in a client success, account management, or operations role, ideally within a digital agency or production house.

Technical Tools
asanagoogle-workspaceslackproject-management

Location: South Africa (Remote)
Working Hours: 100% US Time Zone (EST/CST)
 

We are seeking a South Africa-based Client Success Manager with a strong copywriting and content marketing background to support our senior strategy team within a fast-growing US-based content agency.

This is a highly client-facing role ideal for someone who understands how to create content that drives engagement, conversions, and sales. The successful candidate will combine client communication, operational coordination, and strategic content thinking to help manage and grow client accounts.

Over the next 12–18 months, this role is designed to evolve into a Senior Strategist position with ownership over a full portfolio of clients.

Responsibilities

~1 min read
  • Serve as a key point of contact for clients, joining strategy calls, managing follow-ups, and responding promptly to feedback and requests.
  • Assist with refining scripts, reviewing messaging, supporting content calendars, and applying direct-response copywriting principles across video content, landing pages, and email campaigns.
  • Manage internal production workflows, monitor project timelines, and ensure all deliverables are completed accurately and on schedule.
  • Work closely with the Senior Strategist to maintain account momentum, support campaign execution, and help translate client goals into actionable content strategies.

Requirements

~1 min read
  • Near-perfect written and verbal English is essential for this client-facing role.
  • Proven experience in copywriting, content strategy, email marketing, sales messaging, or conversion-focused marketing.
  • Ability to identify strong hooks, messaging angles, audience pain points, and conversion-driven content strategies.
  • Previous hands-on experience working with YouTube content is required.
  • Candidates must have experience supporting YouTube channels through content strategy, scriptwriting, channel management, production coordination, or working closely with YouTube creators and production teams.
  • Experience within a video production agency or digital marketing environment with a strong YouTube focus is highly preferred.
  • Comfortable managing relationships, handling multiple moving parts, and working with international clients or stakeholders.
  • Must be available to work fully aligned with US business hours (EST/CST).

Location & Eligibility

Where is the job
Worldwide
Fully remote, anywhere in the world
Who can apply
Same as job location

Listing Details

First seen
May 6, 2026
Last seen
August 11, 2026

Posting Health

Days active
96
Repost count
0
Trust Level
21%
Scored at
August 10, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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somewhere59728222303 -Content Strategist