Interviewer - 21598

Excel Call Tracking: Maintain real-time, pristine call logs and tracking spreadsheets in Microsoft Excel—recording contact attempts, interview completion statuses, and disposition notes.

Process Compliance: Adhere strictly to project interview guidelines, schedule protocols, and client confidentiality standards.

Geographic Location: Must be based in Argentina or Costa Rica (a neutral accent is required and high conversational compatibility with North American clients).

Bilingual Fluency: Exceptional verbal and written command of both Spanish and English (ability to conduct live interviews fluidly in Spanish and author high-level business reports in English).

Interpersonal & Listening Skills: Strong conversational presence, active listening ability, and emotional intelligence to navigate sensitive HR conversations with separating staff.

Organizational Discipline: Meticulous tracking skills with proficiency in Microsoft Excel / Google Sheets for high-volume record management.

Technical Workspace: Secure, quiet remote home office setup equipped with a high-speed, stable internet connection and a noise-canceling headset suitable for high-volume voice calls.

Background or degree in Human Resources, Industrial/Organizational Psychology, Organizational Development, Corporate Communications, or Executive Research.

Prior experience conducting qualitative interviews, phone screening, customer research, or talent exit surveys.

Interview Completion Rate: Meeting weekly targets for completed live exit interviews against assigned call lists.

Report Quality & Translation Precision: Delivering clear, error-free English reports that accurately capture interview insights and sentiment.

Data Log Accuracy: Maintaining 100% accurate, up-to-date call disposition records in master Excel tracking systems.