IT Systems, Data & Automation Specialist - 59138221399

Employment Type: Full time, independent contractor
Work Model: Remote
Work Hours: US work hours

This role supports daily IT operations while advancing workflow automation and system integrations across the organization. Think: Process Optimization by using System Automations. The ideal candidate has a knack for identifying inefficiencies and developing creative solutions.

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• Explore, create and implement API-based integrations and automation opportunities
  • Example: Quoting in CRM to Sales Order Execution in ERP
• Lead workflow improvements involving:
  • ERP: Global Shop Solutions (Pervasive SQL/Actian Zen/Visual Basic)
  • CRM: HubSpot (Standard HTTP protocols and JSON)
  • Microsoft Suite
• Assist with AI-enabled tools and use cases that improve efficiency, reporting, or decision-making
  • Lead the exploration of new AI tools becoming available

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• Advance team adoption of Microsoft tools, especially SharePoint, Power Automate, Teams, and OneDrive
• Improve internal workflows & communication methods through automation, standardization, and training
• Create and maintain simple user documentation and SOPs to reduce support load

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• Provide insight into overall C3 system architecture & workflows, cybersecurity systems & policies, user device management, office hardware, IT projects, and more
• Be a co-liaison and advisor between C3 Corporation and its managed service provider

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Strong English fluency, overlap with U.S. Central Time, secure tool usage, documentation discipline, and video participation are required.

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Broad IT experience, Microsoft 365 suite fluency, API development experience, experience working with American-based businesses / people

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• CRM-ERP integration experience
• SQL programming fluency

• Observant
• Creative
• Self-driven
• Eagerness to learn
• Process oriented
• Positive mindset
• Personable