Project Manager - 58131794495

Position : Project Manager  

Work Hours (Client) : 8am - 5pm CST (good overlap with PST)    

Pay Range : 2,500-4,000USD/month (varies based on skill set and experience level)

Location of Search : South Africa, Latin America

Work Location : REMOTE

Type of Contract : Independent Contractor

Company/Client Overview:

The Company is a next-generation no-code and AI platform specifically designed for building complex, regulated healthcare applications. 

We are seeking a high-energy, tech-savvy Technical Project Manager to lead the delivery of complex custom healthcare web applications. This is a high-accountability, multi-faceted role that requires rigorous internal engineering management, exceptional client-facing leadership, and strong solutions architect/business analyst capabilities. 

You will be responsible for managing 8–10 concurrent projects, acting as the primary bridge between our clients and our Forward Deployed Engineering (FDE) team. A critical part of this role is holding FDEs accountable for performance and quality. You must be comfortable having direct, difficult conversations when engineers are not meeting expectations. You will also serve as the go-to person for interpreting vague or incomplete client requirements and translating them into clear, actionable technical specifications for the engineering team.

Duties and Responsibilities:

Project Management

• Simultaneously manage 8–10 active web application projects from kickoff through successful completion.
• Manage and lead Forward Deployed Engineers (FDE), ensuring they stay on track with technical milestones and internal deadlines. 
• Hold FDEs accountable for milestones and have difficult conversations with FDE if they are not meeting expectations
• Create comprehensive project timelines, prioritize daily tasks, and proactively identify/mitigate bottlenecks before they impact delivery.
• Assist in selecting and setting up new client-facing project management tools to streamline internal workflows for external transparency.

Solutions Architecting

• Clearly understand a clients’ application requirements and be able to advise on the web app build strategy
• Translate client requirements (which sometimes may not be detailed enough) into clear features and descriptions for the FDE to build 
• Balance client expectations with technical realities, ensuring a high-quality product is delivered on time.

Client Relationship

• Be the clients trusted point person and build clients’ confidence in the Company’s ability to deliver
• Serve as the main point of contact for clients with live project builds, leading Zoom presentations and managing all email correspondence with professional, high-level clarity.
• De-escalate client concerns and turn friction into productive collaboration

Minimum Requirements:

Language requirement: Excellent English Communication Skills

Education: Bachelor's Degree (ideally)

Experience: 5+ years of Project Management experience specifically managing web application development. 

• Must have experience in the US healthcare industry (such as working with healthcare companies, payors, and/or health systems) or prior experience in Healthcare Software (HealthTech)
• Familiarity with US healthcare terminology and processes such as HIPAA, PHI handling, and EHR/EMRs
• Experience with software development lifecycles and the ability to speak "engineer" while translating technical updates for non-technical clients.
• Expert-level proficiency in project management tools. Experience setting up client-facing PM dashboards or tools.
• Top-tier "people skills" with the ability to lead high-pressure Zoom calls and think on your feet in addressing client questions
• Write clear, concise client documentation
• Fast learner
• Excellent oral communication skills and listening skills
• AI-savvy: understanding how to leverage AI technologies to help with project management and documentation